Shamel Russell
Houston,TX
Summary
Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.
Overview
6
6
years of professional experience
Work History
Assistant Manager, Talent Operations
Gap
05.2022 - 02.2024
- I recruited, hired and developed highly productive brand associates.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
- Developed marketing strategies to attract new customers, increasing foot traffic.
- Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
Loss Prevention Lead
Foot Locker
11.2020 - 02.2022
- Partnered with Inventory Control to review weekly cycle count reporting and research trends and identify potential theft issues.
- Assisted in the hiring, training, and management of loss prevention staff to ensure an effective team was in place to protect company assets.
- Monitored surveillance cameras and alarm systems to detect suspicious activity.
- Maintained accurate records of all investigations, incidents, and resolutions for future reference and analysis.
- Participated in regular management meetings to stay informed and update on shrink initiatives.
- Trained DC personnel on proper Loss Prevention and physical security procedures and identification of common shrink indicators.
- Assisted law enforcement agencies in investigating cases involving theft or fraud, providing evidence and witness statements as necessary.
Loss Prevention Associate
Footlocker
09.2017 - 10.2020
- Enhanced store safety for employees and customers by identifying potential hazards and addressing them promptly.
- Facilitated open communication between staff members regarding suspicious behavior or potential threats, fostering a proactive approach to asset protection.
- Conducted comprehensive investigations into reported incidents of theft or fraud, determining root causes and recommending appropriate corrective actions.
- Played a key role in emergency response efforts, ensuring the safety of all personnel and minimizing property damage whenever possible.
- Developed strong relationships with fellow employees, promoting teamwork within the loss prevention department for improved overall effectiveness.
- Reduced inventory shrinkage by consistently monitoring store premises and conducting thorough merchandise audits.
Education
Associate of Science - Business
Kingsborough Community College
Brooklyn, NY05-2019
Skills
Operations management
Team leadership
Employee performance evaluations
Cost reduction
Problem-solving
Decision-making
Time management
Customer service
Adaptability and flexibility
Staff development
Budgeting and finance
Timeline
Assistant Manager, Talent Operations
Gap
05.2022 - 02.2024
Loss Prevention Lead
Foot Locker
11.2020 - 02.2022
Loss Prevention Associate
Footlocker
09.2017 - 10.2020
Associate of Science - Business
Kingsborough Community College
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