Shamela HUGGINS
Washington DC-Baltimore Area
Summary
Dynamic, results-driven Program Manager with over 10 years of expertise in leading and delivering complex technology projects. Proven track record of driving strategic initiatives, managing cross-functional teams, and exceeding client expectations. Strong ability to develop and execute project plans, mitigate risks, and ensure adherence to project timelines and budgets. Adept at building strong relationships with stakeholders and managing multiple projects simultaneously. Excellent communication, problem-solving, and leadership skills. Committed to driving organizational success through effective program management and delivering high-quality solutions.
Overview
14
14
years of professional experience
3
3
Certification
Work History
Program Manager
Southpoint Consulting Inc.
11.2024 - Current
- Led the IT PMO, ensuring alignment of IT initiatives with the USAID Bureau for Humanitarian Assistance's (BHA) mission to deliver effective humanitarian assistance for more than 64 countries, amounting $11.8B
- Developed governance frameworks, standard operating procedures, and performance metrics to enhance IT project execution and oversight
- Managed a portfolio of IT projects, overseeing scope, schedule, and budget while ensuring compliance with USAID IT policies and federal regulations
- Collaborated with CIO, CISO, and IT leadership to drive enterprise IT strategy, cybersecurity, and cloud adoption initiatives
- Led Agile transformation efforts, implementing best practices in Scrum, SAFe, and DevSecOps methodologies
- Led development of program and project management artifacts, inclusive of project management plans, communication management plans, and risk and issue management plans
- Oversaw vendor contracts and acquisition strategies to ensure successful delivery of IT solutions
- Mentored and developed project managers, fostering a high-performance culture within the IT PMO
- Managed enterprise-wide IT programs supporting mission-critical humanitarian response operations
- Led cross-functional teams to deliver secure and scalable IT solutions in alignment with federal mandates
- Conducted risk assessments and developed mitigation strategies for IT projects in compliance with FISMA, NIST, and FedRAMP standards
- Partnered with USAID stakeholders and implementing partners to ensure IT investments align with operational needs
- Developed comprehensive project roadmaps by aligning stakeholder goals and market trends.
- Developed mitigation strategies for project risks to ensure continuity and success.
Security Advisor
K&S, LLC
10.2014 - 01.2025
- Provided Industrial Security program support guidance/services to approximately 8 Small Business Administration (SBA) contractors
- Conducted self-inspections as necessary, informed the FSO of how to maintain security awareness training and compliance, and provided support for security related questions
- Developed policies and procedures for safeguarding sensitive data, limiting unauthorized access and protecting confidential information.
- Managed physical security projects from planning to execution, ensuring seamless integration into existing infrastructure.
Program Manager
RIVA Solutions, Inc.
06.2019 - 11.2024
- Managed comprehensive oversight of the United States Department of Agriculture's (USDA) $55M Blanket Purchase Agreement (BPA) and executed 28 task orders, demonstrating strong financial acumen, strategic planning, and effective contract administration
- Led end-to-end governance of the United States Patent and Trademark Office's (USPTO) Patent Trial and Appeal Case Tracking System (P-TACTS) Task Order under the BOS IDIQ with a $2B ceiling
- Led development of program and project management artifacts, inclusive of project management plans, communication management plans, and risk and issue management plans
- Provided leadership effective program and project management communication, direction, and project status
- Managed quality standards and led program and project management teams through the application of the Risks, Assumptions, Issues and Dependencies (RAID) framework, facilitating the identification and documentation of risks, issues, mitigation plans, action items, and problem resolution
- Oversaw a diverse team of 60-65 members, fostering collaboration and achieving project objectives with a focus on efficiency and excellence
- Redesigned and reconstructed operational processes and provided continual updates and improvements for increased quality and efficiency of workflow, while decreasing
- Identified and established scope and parameters of requirements analysis on a project-by-project basis to define project schedule, project impact, outcome, criteria, and metrics
- Defined and managed a well-defined project management process and champion ongoing process improvement initiatives to implement best practices for Agile Project Management, including leading implementation of Scaled Agile Framework for an Enterprise, leveraging tools such as JIRA/Confluence
- Promoted empowerment of the team, ensured that each team member is fully engaged in the project and making a meaningful contribution, and encouraged a sustainable pace with high levels of quality for project/project deliverables
- Collaborated with the teams to define roadmaps, create quarterly goals, design technical solutions, create project implementation plans, adjust priorities, deliver enhancements, and operate production
- Managed workload of multiple project teams and resources and set program priorities in alignment a defined framework and strategy
- Partnered with stakeholders, colleagues, project leads, directors, and internal and external customers
- Collaborated with staff at the executive, senior advisor, and political appointee level
- Provided sound technical advice, leadership, and direction on all system analysis, customer experience, and design-related issues for the betterment of the customer
- Oversaw the project scope, approach, and appropriate financial and personnel resources, and monitored overall development and performance of customer-driven IT projects
- Oversaw program budgets, closely monitoring expenses and implementing cost-saving measures
- Developed and implemented program strategies, identifying and mitigating risks to ensure successful outcomes
- Led cross-functional teams to achieve program objectives, fostering collaboration and efficient communication among team members
- Developed comprehensive project roadmaps by aligning stakeholder goals and market trends.
- Developed mitigation strategies for project risks to ensure continuity and success.
Program Security Manager
System High Corporation
02.2019 - 06.2019
- Developed and supported the Defense Advanced Research Projects Agency's (DARPA) security architectures for new technology programs across the entire spectrum of classification; including the ability to facilitate intelligence requests to obtain state-of-the-world, rest-of-the-world, or state-of-the-art technology/capability status
- Developed, wrote, reviewed, coordinated, and executed security documentation, e.g.: System Security Plans, Transition Plans, Standard Operating Procedures (SOPs), Memorandums of Understanding (MOU), and Memorandums of Agreements (MOA)
- Applied a subject matter expert working knowledge of Executive Order 13526, the National Industrial Security Program Operating Manual (NISPOM), DoD Information Security Manuals, and DoD SAP Security Manuals
- Conducted regular risk assessments and vulnerability assessments to identify and mitigate potential security threats, resulting in a 20% reduction in security incidents
- Implemented and maintained a comprehensive program security plan to safeguard sensitive information and assets, ensuring compliance with all applicable regulations and guidelines
- Facilitated leadership workshops using leadership development software, increasing team engagement and retention.
- Developed robust security policies to verify compliance and risk management for organizations.
Program Security Manager
CenturyLink
07.2018 - 12.2018
- Served as delegated authority to independently manage and direct the functions of DHS’ Program Security, assessing critical business/program issues, for resolution and planning
- Performed a variety of audits that required the use of advanced techniques in gathering and evaluating data
- Exercised a full range of duties, including strategic planning, communicating the organization's vision, coaching, and developing staff, and defining strategic goals and objectives
- Led a team of 50 security analysts and engineers to conduct vulnerability assessments and penetration testing, identifying, and mitigating potential security risks across the organization
- Oversaw the implementation of security awareness and training programs, conducting regular workshops and simulations to educate employees on best practices for safeguarding sensitive data
- Facilitated leadership workshops using leadership development software, increasing team engagement and retention.
- Developed robust security policies to verify compliance and risk management for organizations.
Intel Security Manager
KPMG
09.2014 - 06.2018
- Provided strategic planning, organization, time management, and creative problem-solving methods and techniques
- Approaching program challenges with creative, decisive, collaborative approaches
- Designed and implemented training programs to meet business needs, providing training to external audiences, including customers, and provided program information for developing policy & programmatic input into program documentation
- Provided recommendations on techniques and innovative methods employed in threat analysis and protection, and general intelligence analysis and organizational expertise dealing with threats to the Intelligence Community interests worldwide
- Defined and communicated project milestones, service level agreements, and resource allocation to executive team, department leads, support staff, and end users
- Planned, coordinated, provided, and managed security support for meetings
- Attended program reviews, i.e., preliminary design reviews (PDR), critical design reviews (CDR), and integrated product team (IPT) reviews, to ensure changes to system baselines don't negatively affect security and initiate actions to add mitigation where necessary
- Collaborated with other branches to deliver an end-to-end service to the customer; ensure the customer service requirements are met/addressed
- Managed the implementation and maintenance of advanced security tools and technologies, including firewalls, intrusion detection systems, and encryption software
- Conducted regular risk assessments and identified vulnerabilities to proactively mitigate potential security threats
- Led a team of 10 security analysts responsible for monitoring and maintaining network and data security for a global organization
- Spearheaded investigation using SIEM tools, resulting in comprehensive threat analysis and remediation.
- Authored comprehensive security framework utilizing NIST standards, improving audit readiness.
Manager
Deloitte
02.2011 - 09.2014
- Lead the Personnel Security Branch in reviewing, interpreting, and implementing Executive Orders, DoD Polices, and local procedures to safeguard information
- Managed resources and performed engagement management responsibilities, including performance reviews, task delegation, project scheduling, quality review, and client management
- Implemented continuous review and development efforts to establish improved concepts, plans, and programs which would become the SOP across the Sector
- Coordinated with and advised management on costs and benefits of improving program performance, maintaining an environment committed to teamwork and quality, and recommended action plans for increasing integrity
- Applied contemporary security program philosophy, techniques, and regulatory requirements to resolve complex security policies and procedural problems
- Successfully managed a team of 15 employees, overseeing their productivity, performance, and professional development
- Streamlined departmental processes and implemented innovative strategies resulting in a 20% increase in operational efficiency
- Developed and implemented effective sales and marketing campaigns, resulting in a revenue growth of 15% within one year
- Led cross-functional teams in the successful execution of complex projects, ensuring on-time delivery and adherence to budget
- Implemented training programs for enhanced employee skills.
- Streamlined communication processes to foster transparency among departments.
Education
M.S. - Public Safety
Capella University
Minneapolis, MNM.S. - Criminal Justice
Kaplan University
Fort Lauderdale, FLB.S. - Interdisciplinary Studies
Norfolk State University
Norfolk, VASkills
- Dynamic Professional
- Meticulous Attention to Detail
- Technology Strategy Leader
- Agile Project Leader
- Innovative Problem Solver
- Operational Improvement Facilitator
- Proficient Stakeholder Engagement
- Analytical Problem-Solving
- Project Coordination
- Strategic Development
Certification
- Project Management Professional (PMP), PMI, 09/01/23
- Certified Scrum Master (CSM), Scrum Alliance, 04/01/22
- Lean Six Sigma Green Belt (SSGB), Six Sigma Global Institute, 04/01/17
Security Clearance
Active
Timeline
Program Manager
Southpoint Consulting Inc.
11.2024 - Current
Program Manager
RIVA Solutions, Inc.
06.2019 - 11.2024
Program Security Manager
System High Corporation
02.2019 - 06.2019
Program Security Manager
CenturyLink
07.2018 - 12.2018
Security Advisor
K&S, LLC
10.2014 - 01.2025
Intel Security Manager
KPMG
09.2014 - 06.2018
Manager
Deloitte
02.2011 - 09.2014
M.S. - Public Safety
Capella University
M.S. - Criminal Justice
Kaplan University
B.S. - Interdisciplinary Studies
Norfolk State University
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