Electronic Medical Records Systems: Epic, Orca, Sorian, Artworks, Misys Vision, and Centricity, NextGen, RPMS and Moonwalk/BPRM
Shamela Sullivan
Certified Medical Assistant
Spanaway,WA
Summary
Highly motivated and committed Medical Assistant/Surgery Scheduler with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Compassionate professional with a positive attitude looking to bring support across diverse medical settings. Excelled in multitasking and patient assessments, significantly enhancing patient experience. Proficient at specimen collection and processing, showcasing a blend of technical proficiency and empathetic patient interaction.
Overview
17
17
years of professional experience
Work History
Certified Medical Assistant
Cowlitz Tribal Health Services
02.2023 - Current
- Collect and document patient medical history and vital signs.
- Medication reconciliation and provide care plan instructions.
- Administration of injectable antipsychotic drugs and opiate antagonists
- Venipuncture collection and process for send out.
- Perform Clia Waived test and drug screens collected by urine and saliva.
- Process and document in-house STI testing, and Clia Waived test .
- Inventory of medical supplies, medication samples and client's clinically administered medications.
- Community outreach
- Schedule appointments, verify appointments and assist with administrative, reception or other clerical tasks as needed.
Certified Medical Assistant/Surgery Scheduler
Seattle Hand Surgery Group
09.2017 - 02.2023
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Patient intake-obtain chief complaint, patient history, ensure all medical records and images associated with visit are obtained and downloaded into system
- Cast removal , wound care, suture and staple removal.
- Surgery scheduling and chart prep (Outpatient ASC and Hospital settings), order surgical instruments as needed for surgery.
- Communicated with patient and patient's escort pre- and post operative surgical instructions
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
- Prior Authorizations-Surgery and Imaging
- Set up and assist with minor procedures-sterile and non-sterile fields
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Called and faxed pharmacies to submit prescriptions and refills.
- Oriented and trained new staff on proper procedures and policies.
Certified Medical Assistant
Seattle Reproductive Medicine
01.2014 - 05.2017
- Set up and assisted with clinical procedures: Office hysteroscopy, hysterosalpingogram, Endometrial Biopsies, Pap smears, inseminations and transfers.
- Assisted as scrub technician in the OR for egg retrievals.
- Performed Venipuncture and injections. Ensure lab specimens are sent to proper labs with the correct diagnosis codes.
- Perform semen washes.
- Prep the clinical schedules for staff and assign medical assistants to a provider’s schedule.
- Taught injection training classes to patients and partner in a group setting.
- Other responsibilities include vital signs, assisting with ultrasounds, keeping exam rooms stocked, ordering clinic supplies and sterilizing instruments.
Medical Assistant II / Surgery Scheduler
Summit Cardiology
05.2012 - 01.2014
- Scheduled and prepared patients for surgery
- Maintained medical records both paper chart and EMR
- Performed electrocardiograms
- Chart preparation for physician (request records from other facilities, printed any recent notes/ test for provider to review) obtained and documented vital signs, medications, and prepared patients for examination
- Refilled medications electronically and verbally.
- Performed capillary puncture and data management in the anticoagulation clinic.
- Placed cardiac device monitors on patient’s (Ecat, Holder, Event) also instructed patients on how to use the device.
Healthcare Assistant/Medical Assistant
Harborview Medical Center-Surgical and Medical
11.2007 - 09.2012
- Obtain patients vital signs and medical histories.
- Prepared patients and equipment for medical examination and or procedure
- Assisted the physician during procedure’s: circumcision, urodynamics, prostate biopsies, cystoscopies, peak flow/post void, other minor procedures.
- Sterilized instruments using cidex and steris machine
- Collected and prepared laboratory samples, basic laboratory testing of these samples
- Injections, blood draws, and electrocardiograms.
- Changing of wound dressings, suture and staple removal.
- Other non-medical duties include answering telephones, scheduling patient appointments, front desk patient check-in, and facilitating referrals for radiology and lab requisitions.
Education
No Degree - Medical Assistant Training
Seattle Vocational Institute
Seattle, WA 05.2001 -
Skills
Work with diverse demographic of patient population including: incarcerated persons, mentally ill, non-English speaking, and trauma patients
Compassionate reliable caregiver
Always willing to learn a new skill
Vital Sign Monitoring
Patient Assessments and documentation
Specimens collection and processing
Able to work independently and self motivated
Problem-Solving skills
Multitasker with excellent time management
Software
Timeline
Certified Medical Assistant
Cowlitz Tribal Health Services
02.2023 - Current
Certified Medical Assistant/Surgery Scheduler
Seattle Hand Surgery Group
09.2017 - 02.2023
Certified Medical Assistant
Seattle Reproductive Medicine
01.2014 - 05.2017
Medical Assistant II / Surgery Scheduler
Summit Cardiology
05.2012 - 01.2014
Healthcare Assistant/Medical Assistant
Harborview Medical Center-Surgical and Medical
11.2007 - 09.2012
No Degree - Medical Assistant Training
Seattle Vocational Institute
05.2001 -
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