Shamelle Chotoki
Littleton,CO
Summary
Data Scientist and Business Analyst successful at promoting company advancements and boosting team performance. Responding well to shifting business needs and priorities. Well-versed in operational assessment strategies and functional analysis methodologies for businesses of different sizes. Quantitative expert with comprehensive approach to analytical projects, business reporting and process improvements. Vast knowledge of business best practices, regulatory standards and optimal control systems. History supporting growth and driving success.
Overview
7
7
years of professional experience
Work History
Business Analyst
Intelliswift Software - EBay
Dallas, TX
12.2021 - 05.2022
- Implemented strategies to enforce effective sanctions compliance program to ensure regulatory compliance
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Assessed impact of current business processes on users and stakeholders and evaluated potential areas for improvement.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Conducted interviews with key business users to collect information on business processes and user requirements.
- Identified process inefficiencies through gap analysis and outlined sensible solutions.
- Performed competitor bench-marking analysis to identify manufacturing savings opportunities and potential product enhancements.
- Collaborated with teams in product line transition to streamline manufacturing footprint.
- Executed analysis of risks and identified risk mitigation strategies.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
- Derived conceptual designs from business objectives to deliver software and applications according to specifications for usability, performance and functionality.
- Led cross-functional teams to analyze and understand enterprise-wide operational impacts and opportunities of technology changes.
- Met with stakeholders to establish favorable business relationships and support mutually beneficial interests.
- Supported leadership team with reporting, analysis and business presentations to inform divisional strategies.
- Documented process and manuals for multiple departments utilization.
Operations Manager
ImpactS&P LLC
Lakewood, CA
04.2021 - 11.2021
- Ensured compliance with regulatory guidelines
- Conducted meetings to review new procedures, policies and guidelines
- Providing conflict resolution
- Identified process inefficiencies through gap analysis and outlined sensible solutions.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
- Executed analysis of risks and identified risk mitigation strategies.
- Evaluated trends to understand competitive environments and assess current strategies.
- Analyzed open orders, backlog and sales data to provide sales team with insights.
- Performed competitor bench-marking analysis to identify manufacturing savings opportunities and potential product enhancements.
Project Lead
COBANK
Greenwood Village, Colorado
12.2019 - 04.2021
- Identified and documented detailed business rules and use cases based on requirements analysis.
- Researched and resolved issues regarding integrity of data flow into databases.
- Identified, analyzed and interpreted trends or patterns in complex data sets.
- Collaborated with business-unit leaders to identify and prioritize problems.
- Manage engagement activities between compliance, internal audit and external audit teams.
- Support management through risk identification, control testing and process improvement.
- Reported internal control issues to management with comprehensive recommendations.
- Documented detailed analysis, process manuals and UAT for internal stakeholders to improve system issues and perform root cause analysis.
- Updated policies and procedures, created standard work documentation with effective communication methods and visual details to assist various internal stakeholders.
- Lead bi-weekly planning meetings to develop team strategies and define project goals.
- Evaluating company policies and procedures and providing recommendations to leadership in order to create more efficient workflows and compliance with industry regulation.
- Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
- Participated in requirements meetings to understand business needs.
- Tested data prediction algorithms based on historical data.
- Implemented code solutions to answer analytic questions and test and assess new methods.
- Assisted with internal and external communication resulting in improved transparency.
- Assessed Scrum maturity of team and organized and coached team to higher levels of development.
- Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
- Proactively identified and found ways to resolve issues to prevent distractions and keep projects on track.
Lead Compliance Analyst
WESTERN UNION
Englewood, Colorado
05.2017 - 11.2019
- Preparing analytical reports and statistical summaries both routinely and as needed, presented to executive and external parties.
- Liaising with AML Compliance departments and regional compliance teams, fielding and fulfilling inquiries relating to governance, compliance and controls.
- Lead Investigations related to internal and external complaints of bribery and corruption, present summarized findings to senior management reports.
- Responsible for evaluating existing processes and procedures in effort to identify risks and efficiencies in processes.
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
- Identified process inefficiencies through gap analysis and outlined sensible solutions.
- Led cross-functional teams to analyze and understand enterprise-wide operational impacts and opportunities of technology changes.
- Derived conceptual designs from business objectives to deliver software and applications according to specifications for usability, performance and functionality.
- Supported leadership team with reporting, analysis and business presentations to inform divisional strategies.
- Oversaw entire product deployments from vision and creation to rollout and delivery.
- Managed implementation of new features by outlining plans and specifications such as how, where and when each component would work.
- Coordinated with software developers to create custom applications and trackers to achieve client goals.
- Maintained project schedules by managing timelines and making proactive adjustments.
- Enforced alignment of project strategy with business objectives and made modifications to promote efficient project completion.
- Gathered requirements, defined scopes, allocated resources and established schedules meeting or exceeding project demands.
- Investigated and corrected or escalated project problems.
- Monitored company onboarding process and ensured databases updated correctly.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Supported Agile team collaboration, accountability and visibility through thoughtful orchestration of team dynamics, goal setting and talent recruitment.
Senior Analyst - Risk
PROMONTORY PRR
Denver, Colorado
04.2015 - 12.2016
- Analyzed large amounts of data to identify trends and find patterns, signals and hidden stories within data.
- Created and automated data visualizations to present insights and tell compelling stories.
- Performed root-cause analysis on data-related system problems to recommend or execute corrective action.
- Interpreted business questions and collaborated with various internal and external teams to identify data sources.
- Developed and implemented data collection systems and other strategies to optimize statistical efficiency and data quality.
- Reviewed files, records and other documents to obtain business information and key data informing responses to development requests.
- Created workflow diagrams and Gantt charts to clearly demonstrate processes and timelines.
- Optimized system and platform performance capabilities in most efficient, practical way possible.
Project Lead
BARCLAYS AFRICA
Johannesburg, International
06.2014 - 03.2015
- Reviewed documentation for new customer accounts, evaluating high-risk accounts and analyzing new customer processes and policies.
- Studied market trends and observed customer behavior patterns within business and provided statistics.
- Involved in reviewing new product proposals and analyzing risk and compliance issues relating to these products.
- Created process documents, workflow and process flow.
- Attend Portfolio Team meetings and contribute fully, including suggestions for ways of improving customer service with special reference to regulatory compliance issues.
- Met with stakeholders to establish favorable business relationships and support mutually beneficial interests.
- Assigned tasks to associates, staffed projects and updated involved parties to enhance optimal business flow.
- Assessed impact of current business processes on users and stakeholders and evaluated potential areas for improvement.
- Identified process inefficiencies through gap analysis and outlined sensible solutions.
- Conducted interviews with key business users to collect information on business processes and user requirements.
- Supported leadership team with reporting, analysis and business presentations to inform divisional strategies.
- Evaluated trends to understand competitive environments and assess current strategies.
Education
Postgraduate - Data Science And Business Analytics
University of Texas
Austin, TX09.2020
Bachelor of Science - Law (Pre-Law)
University of South Africa
South Africa11.2010
Skills
- Data analysis
- Predictive modeling
- Business process mapping
- Project Management
- Machine learning
- Agile framework understanding
- First Aid/CPR
- Problem-Solving
- Organization and Time Management
- Analytical and Critical Thinking
- Excellent Communication
Timeline
Business Analyst
Intelliswift Software - EBay
12.2021 - 05.2022
Operations Manager
ImpactS&P LLC
04.2021 - 11.2021
Project Lead
COBANK
12.2019 - 04.2021
Lead Compliance Analyst
WESTERN UNION
05.2017 - 11.2019
Senior Analyst - Risk
PROMONTORY PRR
04.2015 - 12.2016
Project Lead
BARCLAYS AFRICA
06.2014 - 03.2015
Postgraduate - Data Science And Business Analytics
University of Texas
Bachelor of Science - Law (Pre-Law)
University of South Africa
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