Shamena Moses
Pittsburgh,PA
Summary
Effective Benefits Manager with proven history in optimizing employee benefit programs and ensuring compliance with regulatory standards. Successfully enhanced employee satisfaction by implementing innovative wellness initiatives. Demonstrated expertise in strategic planning and effective communication.
Overview
17
17
years of professional experience
Work History
Benefits Manager IV & HR Supervisor II
A Second Chance, Inc.
05.2008 - Current
- Managing all leave requests and processes (i.e., FMLA, disability, and general leave requests)
- Processing disability claims
- Managing annual open enrollment periods; communicating benefit changes to employees; Fostering relationships with brokers and vendors
- Managing the Agency Wellness Program and Employee Assistance Program
- Generating communications and counseling employees/dependents
- Resolving employee complaints related to health plans
- Acting as a liaison with various insurance carriers and fostering effective relationships with client representatives
- Observing potential problems and recommending solutions as needed
- Supervising the HR Communication Team
- Managing benefits in the HRIS system
- Responsible for effective benefit processing and tracking
- Responsible for benefit and wellness outcomes monthly reporting
- Develop and deliver benefit training to new employees during their onboarding
- COBRA administration via Paycom
- Reconciliation of all benefits invoices
- Providing HIPP/Medical Assistance education and updates to staff
- Leading annual benefits review and make recommendations as appropriate
- Facilitating annual benefits fairs
Education
A.S. - Business Management
CCAC Boyce Campus
Monroeville, PA06.2009
B.S. Human Resources
Carlow University
Pittsburgh, PA10.2019
Skills
- FMLA Compliance Management
- Talent Acquisition
- Regulatory Compliance Oversight
- Analytical Research Skills
- Operational Efficiency Enhancement
- Workplace Safety
- Risk management
- Performance Management
- HRIS - Paycom
- Employment & labor law
- Life insurance administration
- Data collection
- Open enrollment coordination
- Employment law compliance
- Workers compensation
- Program leadership
- Performance management
- FMLA administration
- Wellness program implementation
- Retirement plan management
- Problem-solving aptitude
Timeline
Benefits Manager IV & HR Supervisor II
A Second Chance, Inc.
05.2008 - Current
A.S. - Business Management
CCAC Boyce Campus
B.S. Human Resources
Carlow University
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