Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Shamerica Winfree

Hopkinsville,Kentucky

Summary

Dynamic professional with a proven track record at US Smokeless Tobacco, excelling in customer satisfaction and data management. Leveraged strong multitasking abilities to enhance office efficiency and reduce errors in data entry. Recognized for leadership in optimizing workflows and fostering a collaborative team environment, ensuring timely task completion and improved productivity.

Knowledgeable [Desired Position] with solid background in administrative duties and record maintenance. Proven track record of efficiently managing office tasks and supporting daily operations. Demonstrated ability in data entry and document management, ensuring smooth workflow and accuracy.

Professional clerk with comprehensive experience in administrative tasks and office management. Skilled in data entry, record keeping, and customer service, ensuring smooth and efficient operations. Strong focus on team collaboration, adaptability to changing needs, and achieving results. Reliable with excellent organizational skills and proactive approach to problem-solving.

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Experienced with maintaining accurate records and handling various office tasks efficiently. Utilizes strong organizational skills and attention to detail to manage daily administrative duties. Knowledge of office software and document management systems, ensuring effective support for team operations.

Highly efficient [Job Title] well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.

Overview

13
13
years of professional experience

Work History

Clerk/Appointment Scheduler

US Smokeless Tobacco
10.2016 - 04.2025
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
  • Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
  • Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
  • Reduced errors in data entry through rigorous attention to detail and double-checking work.
  • Optimized office space usage, arranging workstations to maximize productivity.
  • Maintained confidentiality of sensitive information, adhering strictly to privacy policies.
  • Improved office efficiency by digitizing paper files and organizing digital records.

Supervisor/Janitorial Lead

Western Janitorial Service
02.2013 - 09.2015
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.

Line Worker

Douglas Autotech
07.2012 - 02.2013
  • Collaborated with team members to meet daily quotas and improve overall productivity on the line.
  • Participated in training sessions to enhance skills and knowledge.
  • Adapted quickly to changing production schedules, effectively managing workload to meet deadlines consistently.
  • Mastered various roles within the assembly line, showcasing versatility and adaptability that contributed to increased operational efficiency.
  • Used equipment properly to avoid workplace hazards or injuries.

Education

Hopkinsville Community College
Hopkinsville, KY

Skills

  • Telephone etiquette
  • Customer satisfaction
  • Cash handling
  • Cash management
  • Filing systems
  • Database entry
  • Prioritization
  • File maintenance
  • Document management
  • Database management
  • Basic accounting
  • Schedule and calendar management
  • Scanning and copying

Languages

English

Timeline

Clerk/Appointment Scheduler

US Smokeless Tobacco
10.2016 - 04.2025

Supervisor/Janitorial Lead

Western Janitorial Service
02.2013 - 09.2015

Line Worker

Douglas Autotech
07.2012 - 02.2013

Hopkinsville Community College
Shamerica Winfree