Shametra Owens
Burleson,TX
Summary
Dynamic leader experienced in crafting and executing business strategies and operational frameworks. Successfully managed multiple communities and developed training programs that drive performance. Extensive nursing background with a focus on clinical excellence, budget oversight, and collaborative patient care. Dedicated to achieving quality outcomes and enhancing team dynamics.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Area Executive Director
Pines Senior Living
2025 - Current
- Established partnerships with community organizations to expand outreach and support services for residents.
- Oversaw budgeting processes, ensuring alignment with organizational goals and optimal resource allocation.
- Spearheaded quality assurance programs, enhancing compliance with regulatory standards and best practices.
- Facilitated leadership development workshops, fostering a culture of continuous improvement among management staff.
- Analyzed performance metrics to identify trends and implement data-driven decision-making strategies.
- Advocated for resident needs, ensuring their voices were integrated into facility policies and program development.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Oversaw financial management, ensuring fiscal responsibility and long-term sustainability for the organization.
- Managed a diverse team of professionals, fostering a collaborative work environment for increased productivity.
- Promoted a culture of continuous improvement by encouraging professional development opportunities for staff members.
- Drove strategic improvements to enhance operational and organizational efficiencies.
- Strengthened internal communication channels to facilitate cross-functional collaboration and decisionmaking.
Executive Director of Operations
Wilshire Senior Living—Pines Senior Living
04.2024 - 09.2025
- Streamlined operational workflows to enhance efficiency and service delivery across senior living communities
- Implemented comprehensive training programs for staff, improving resident care standards and employee performance.
- Developed and enforced policies ensuring compliance with state regulations and industry best practices in senior care.
- Analyzed operational performance metrics to identify areas for improvement and drive strategic initiatives for growth.
- Led cross-functional teams in executing projects that enhanced community operations, resulting in improved resident satisfaction scores.
- Managed budgetary planning and financial oversight to optimize resource allocation while maintaining quality of services provided.
- Fostered a culture of continuous improvement by encouraging feedback from staff and residents to refine operational processes.
- Collaborated with sales teams to analyze market trends and develop targeted strategies for driving revenue growth in key segments or regions.
- Reduced turnaround time on critical projects by prioritizing tasks based on urgency and impact potential, expediting decision-making processes as needed.
- Surpassed annual revenue targets through effective oversight of daily operations and strategic initiative implementation.
- Built strong relationships with investors by effectively communicating strategic objectives and providing regular updates on progress.
Travel LVN
Clipboard Health
02.2022 - 02.2023
- Maintained confidentiality by safeguarding all patient-related information rigorously.
- Ensured facility-wide health and safety by monitoring infection control procedures.
- Provided care for patients' wounds through dressing changes and application of medicated compounds.
- Assessed effectiveness of patient care procedural changes, executing adjustments as needed.
- Collaborated with doctors and registered nurses to formulate comprehensive care plans.
- Tracked patients' vital statistics in electronic health records, noting observations and metrics.
- Administered medications as prescribed and initiated intravenous fluids, accurately recording details on charts.
Executive Director Assisted Living Community
Bethesda Gardens Assisted Living
03.2021 - 03.2022
- Communicated with departmental leaders to identify and solve daily operations issues.
- Created and updated operational documents and database records.
- Monitored external and internal service providers.
- Spearheaded strategic planning operations to coordinator proper allocation of resources in alignment with mission and capabilities.
- Improved operational efficiencies by analyzing issues and implementing project management.
- Analyzed expenses and revenues and compared to budget and forecasts to modify operations and spending for enhanced profitability.
- Led strategic planning, negotiations and contracting for indirect services such as legal, building, leases, facilities, furniture, telecommunications, supplies, records management, recruiting and many others.
- Cultivated strong relationships with key organizations and professionals to support future business growth objectives.
- Hired and trained talented employees to build valuable, skilled sales team.
- Coordinated action plans for sales team to penetrate new markets.
Executive Director of Assisted Living and Memory
Isle At Watercrest
02.2018 - 03.2021
- Observed strict confidentiality and safeguarded all patient-related information.
- Evaluated patient care procedural changes for effectiveness and made necessary adjustments.
- Communicated concerns regarding patients' status, care and environment to nursing supervisors, clinical care supervisors and case managers.
- Communicated with departmental leaders to identify and solve daily operations issues.
- Created and updated operational documents and database records.
- Reviewed operations performance reports to drive improvements.
- Provided workplace setting that was conducive to efficient and productive work.
- Spearheaded strategic planning operations to coordinator proper allocation of resources in alignment with mission and capabilities.
- Developed and deepened relationships with functional leadership to interconnect revenue generation initiatives with day-to-day operations.
- Boosted revenue and facilitated sales activity while developing consistent employee measurements for exceeding goals.
Health and Wellness Director
Civitas Senior Living Elk Creek Assisted Living
01.2016 - 01.2018
- Delegated work to staff, setting priorities and goals.
- Oversaw workforce schedules and allocated resources in order to achieve project goals.
- Trained workers in company procedures or policies.
- Assigned tasks and work hours to staff.
- Communicated with patients and medical staff to convey important information and facilitate smooth unit operations.
- Transcribed physicians' orders to aid in medical care and minimize medical errors.
- Conducted unit greetings and orientations for newly admitted and transferred patients.
- Maintained records management system to process personnel information and produce reports.
- Monitored inpatient bed use, facilities and staff to provide optimal use of resources.
- Managed changes in integrated health care delivery systems and technological innovations while keeping focus on quality of care.
- Maintained communication and transparency with governing boards, department heads and medical staff.
Education
Licensed Vocational Nurse -
Kilgore College
Longview, TX08.2010
Skills
- Prioritization and multi-tasking
- Healthcare systems expertise
- Sales performance tracking
- Training program management
- Attention to detail and follow-through
- Performance evaluation
- Operational oversight
- Financial budget control
- Quality control measures
- P&L budgeting strategies
- Review of operational records
Certification
- Certified Dementia Practitioner 2017
- Texas Assisted Living Manager Certified. 2019
Education and Training
other
Timeline
Executive Director of Operations
Wilshire Senior Living—Pines Senior Living
04.2024 - 09.2025
Travel LVN
Clipboard Health
02.2022 - 02.2023
Executive Director Assisted Living Community
Bethesda Gardens Assisted Living
03.2021 - 03.2022
Executive Director of Assisted Living and Memory
Isle At Watercrest
02.2018 - 03.2021
Health and Wellness Director
Civitas Senior Living Elk Creek Assisted Living
01.2016 - 01.2018
Licensed Vocational Nurse -
Kilgore College
Area Executive Director
Pines Senior Living
2025 - Current