ShaMetria Walker
Montgomery,AL
Summary
Customer-oriented, strategic-thinking sales professional with over 8 years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections, persuasively introducing products, implementing pricing models, inventory control and projections, vendor relations, territory development and revealing customer needs to deliver solutions.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
Charleston Metro Chamber of Commerce
Charleston , SC
2021.12 - 2022.06
- Developed administrative processes to achieve organizational objectives and improve office efficiency
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials
- Directed customer communication to appropriate department personnel.
Membership & Engagement Manager
Montgomery Area Chamber of Commerce
2021.03 - 2021.12
- Developed regular mechanisms for providing excellent customer service to existing corporate partners and relationship building with prospective partners
- Identified customer needs to deliver relevant product solutions and promotions and meet target budgets
- Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities
- Provided administrative support and training of company software/reporting procedures while providing high-quality customer service to members and staff
- Assisted directors and board members as necessary in planning and executing events and day-to-day operations in office.
Field Sales Representative
WOW Cable
2018.10 - 2021.03
- Approached prospective clients and showcased best products and services offered by organization in specific communities
- Analyzed customer requirements and recommended appropriate solutions to ensure achievement of all sales objectives within market
- Cultivated and developed customer relationships to enable sustained revenue growth
- Negotiated contracts, closed agreements and supported sales team in new product launches
- Managed account budget forecasting, goal setting and performance reporting.
Account Representative
State Farm Insurance
2015.07 - 2018.10
- Evaluated business or individual customer's needs and financial status and proposed protection plans that met that criteria
- Developed marketing strategies and promoted all types of new insurance contracts or suggested additions/changes to existing ones
- Managed bookkeeping systems, database and records
- Established productive working relationships with clients.
Education
BBA - Global Business/ Public Relations
Troy University
Montgomery, AL Skills
- Customer Relationship Management (CRM)
- Brand-building strategies
- Business development
- Event planning and execution
- Marketing and sales specialist
- Social media management
- Account management
Timeline
Administrative Assistant
Charleston Metro Chamber of Commerce
2021.12 - 2022.06
Membership & Engagement Manager
Montgomery Area Chamber of Commerce
2021.03 - 2021.12
Field Sales Representative
WOW Cable
2018.10 - 2021.03
Account Representative
State Farm Insurance
2015.07 - 2018.10
BBA - Global Business/ Public Relations
Troy University
Similar Profiles
Andrea ZedikerAndrea Zediker
VP, MARKETING & COMMUNICATIONS, EVENTS, PROGRAMS at Denver Metro Chamber Of CommerceVP, MARKETING & COMMUNICATIONS, EVENTS, PROGRAMS at Denver Metro Chamber Of Commerce
Andrea BrachoAndrea Bracho
Membership Sales Coordinator at Hispanic Chamber of Commerce of Metro OrlandoMembership Sales Coordinator at Hispanic Chamber of Commerce of Metro Orlando
David McKinleyDavid McKinley
Volunteer at Upper Tampa Bay Chamber Chamber Of CommerceVolunteer at Upper Tampa Bay Chamber Chamber Of Commerce