ShaMetria Walker
Montgomery,AL
Summary
Customer-oriented, strategic-thinking sales professional with over 8 years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections, persuasively introducing products, implementing pricing models, inventory control and projections, vendor relations, territory development and revealing customer needs to deliver solutions.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
Charleston Metro Chamber of Commerce
Charleston, SC
12.2021 - 06.2022
- Developed administrative processes to achieve organizational objectives and improve office efficiency
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials
- Directed customer communication to appropriate department personnel.
Membership & Engagement Manager
Montgomery Area Chamber of Commerce
03.2021 - 12.2021
- Developed regular mechanisms for providing excellent customer service to existing corporate partners and relationship building with prospective partners
- Identified customer needs to deliver relevant product solutions and promotions and meet target budgets
- Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities
- Provided administrative support and training of company software/reporting procedures while providing high-quality customer service to members and staff
- Assisted directors and board members as necessary in planning and executing events and day-to-day operations in office.
Field Sales Representative
WOW Cable
10.2018 - 03.2021
- Approached prospective clients and showcased best products and services offered by organization in specific communities
- Analyzed customer requirements and recommended appropriate solutions to ensure achievement of all sales objectives within market
- Cultivated and developed customer relationships to enable sustained revenue growth
- Negotiated contracts, closed agreements and supported sales team in new product launches
- Managed account budget forecasting, goal setting and performance reporting.
Account Representative
State Farm Insurance
07.2015 - 10.2018
- Evaluated business or individual customer's needs and financial status and proposed protection plans that met that criteria
- Developed marketing strategies and promoted all types of new insurance contracts or suggested additions/changes to existing ones
- Managed bookkeeping systems, database and records
- Established productive working relationships with clients.
Education
BBA - Global Business/ Public Relations
Troy University
Montgomery, AL Skills
- Customer Relationship Management (CRM)
- Brand-building strategies
- Business development
- Event planning and execution
- Marketing and sales specialist
- Social media management
- Account management
Timeline
Administrative Assistant
Charleston Metro Chamber of Commerce
12.2021 - 06.2022
Membership & Engagement Manager
Montgomery Area Chamber of Commerce
03.2021 - 12.2021
Field Sales Representative
WOW Cable
10.2018 - 03.2021
Account Representative
State Farm Insurance
07.2015 - 10.2018
BBA - Global Business/ Public Relations
Troy University
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