Shami Edwards
Brooklyn
Summary
Compassionate and proactive professional with experience in correctional and retail environments. Expertise in emergency response and team collaboration. Prepared to enhance safety and support compliance in a challenging role, contributing to a positive atmosphere.
Overview
3
3
years of professional experience
Work History
Correctional Officer
NYCDOC
12.2025 - 05.2026
- Monitored inmate activities to ensure safety and compliance with facility regulations.
- Conducted routine searches of inmates and premises to prevent contraband possession.
- Documented incidents and maintained accurate records in daily logs.
- Assisted in conflict resolution among inmates, promoting a peaceful environment.
Sales Associate
Target
11.2024 - 12.2025
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Operated cash register efficiently, ensuring accurate financial transactions and customer satisfaction.
- Maintained organized merchandise displays, contributing to an inviting store atmosphere.
- Collaborated with team members to achieve daily sales goals and improve service quality.
Cashier
Brooklyn French Bakers
09.2024 - 11.2024
- Processed customer transactions accurately using point-of-sale systems.
- Assisted in maintaining organized and clean checkout area for optimal efficiency.
- Handled customer inquiries and resolved issues to enhance overall service experience.
- Collaborated with team members to ensure timely restocking of shelves and displays.
Assistant Manager
Bunnan
06.2023 - 09.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
DSP 1
YAI - Seeing Beyond Disability
12.2022 - 02.2023
- Provided compassionate support to individuals with disabilities, enhancing daily living skills and promoting independence.
- Assisted clients in developing personal goals, fostering self-advocacy and social integration.
- Collaborated with multidisciplinary teams to create individualized service plans tailored to client needs.
- Facilitated recreational activities, encouraging engagement and improving quality of life for clients.
Education
Associate of Arts - Social Work
Lehman College
Bronx, NY05.2027
High School Diploma -
Paul Robeson High School
Brooklyn, NY06.2022
Skills
- First aid training
- Emergency response
- De-escalation techniques
- Conflict resolution skills
- Safety
Timeline
Correctional Officer
NYCDOC
12.2025 - 05.2026
Sales Associate
Target
11.2024 - 12.2025
Cashier
Brooklyn French Bakers
09.2024 - 11.2024
Assistant Manager
Bunnan
06.2023 - 09.2024
DSP 1
YAI - Seeing Beyond Disability
12.2022 - 02.2023
Associate of Arts - Social Work
Lehman College
High School Diploma -
Paul Robeson High School