Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Work Availability
Work Preference
Interests
Hi, I’m

Shamia Benjamin

Oviedo,FL
Wanderer, there is no path, the path is made by walking.
Antonio Machado
Shamia Benjamin

Summary

Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.

Overview

3
years of professional experience

Work History

Wendy's

Cashier
11.2022 - 04.2024

Job overview

  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.


Self Employed Web

Babysitter
01.2021 - 04.2024

Job overview

  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Prepared healthy, age-appropriate snacks and meals.
  • Reassured children when upset providing emotional support and stability.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.

Schneider Regional Medical Center

Medical Assistant
05.2023 - 01.2024

Job overview

  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.

Education

Ivanna Eudora Kean High School

High School Diploma
05.2024

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Time management skills
  • Cash Handling
  • Cleaning and sanitizing
  • Money Handling
  • Reliability and punctuality
  • Customer Relations
  • Written and verbal communication
  • Organizational abilities
  • Professionalism and Courtesy
  • Order Taking
  • Basic Math Competence
  • Cash handling expertise
  • Product restocking
  • Conflict Resolution
  • Product Knowledge
  • Refunds and exchanges
  • POS system operations
  • ID Verification
  • Order Packaging
  • Teamwork and Collaboration
  • Problem-Solving
  • Clear Communication
  • Cleaning
  • Customer Engagement
  • Self-discipline
  • Interactive communication skills
  • Flexible Schedule
  • Safe Food Handling
  • Safety awareness
  • Initiative and Self-Motivation
  • Leadership Qualities
  • Drive-Thru Operations
  • Food Preparation
  • Safety
  • Resilience and persistence
  • Hospitality service expertise
  • Valid Driver's License
  • Visual Communication
  • Creativity and Innovation
  • Cooking
  • Reliability
  • Following Directions
  • Dependability
  • Maintaining safe environment
  • Child Supervision
  • Toddler care experience
  • Childcare
  • Meal and snack times
  • Managing routines
  • Housekeeping
  • Activity Planning
  • Schedule Management
  • Playing puzzles and games
  • Reading and Storytelling
  • Light Housekeeping
  • Creative play ideas
  • Bathing and dressing
  • Child safety expertise
  • Diaper changing proficiency

Additional Information

Motivated and enthusiastic high school graduate with excellent communication, problem-solving, and leadership skills seeking a position in a company that would utilize my skills while affording me to develop professionally. I strive to learn new ways of doing things that will take me out of my comfort zone. Currently pursuing a degree in nursing to further enhance my skills and contribute to the healthcare field.

Timeline

Medical Assistant

Schneider Regional Medical Center
05.2023 - 01.2024

Cashier

Wendy's
11.2022 - 04.2024

Babysitter

Self Employed Web
01.2021 - 04.2024

Ivanna Eudora Kean High School

High School Diploma
Availability
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Work Preference

Work Type

Full Time

Location Preference

On-SiteHybrid

Important To Me

Company CultureWork-life balancePaid sick leaveHealthcare benefitsPaid time off4-day work weekFlexible work hoursTeam Building / Company RetreatsStock Options / Equity / Profit SharingPersonal development programs401k match

Interests

New opportunities

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Shamia Benjamin