Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shamia Grandison

Killeen

Summary

Dynamic and results-driven professional with extensive experience in customer service at Natural Grocers. Proven ability to enhance customer engagement and drive sales through effective teamwork and organization. Skilled in cash register operations and maintaining a visually appealing store environment, consistently exceeding performance goals while fostering a collaborative atmosphere.

Overview

3
3
years of professional experience

Work History

Crew Member

Natural Grocers
06.2024 - 08.2025
  • Provide excellent customer service by greeting shoppers, answering product questions, and assisting with purchases.
  • Operate the cash register accurately, handle transactions, and balance drawer.
  • Stock shelves, rotate products, and ensure displays are clean and organized.
  • Assist with receiving, unpacking, and organizing deliveries.
  • Maintain knowledge of Natural Grocers’ products, especially natural and organic items.
  • Educate customers on nutrition standards, store policies, and promotions.
  • Follow all food safety, sanitation, and store procedures.
  • Work as part of a team to meet sales and customer service goals.

Sales Associate

TJ Max
01.2025 - 05.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.

PT Aid

Sandhills Physical Therapy & Sports
02.2024 - 05.2024
  • Assist physical therapists and physical therapist assistants with patient care activities under direct supervision

• Prepare treatment areas by setting up equipment, cleaning tables, and ensuring supplies are stocked

• Guide patients to and from therapy areas and help them with exercises as directed by the therapist

• Perform non-clinical tasks such as laundry, sanitizing equipment, and organizing the therapy space

• Observe patients during exercises and report any concerns to the supervising therapist

• Help maintain a safe environment for patients by following safety protocols

• Support administrative duties like scheduling, answering phones, and filing patient charts (varies by clinic)

• Encourage and motivate patients during their rehabilitation process

• Assist with transporting equipment or patients when needed

Sales Associate

JCPenney
11.2022 - 02.2023


• Deliver excellent customer service by answering questions and addressing concerns

• Drive sales by promoting products, upselling, and meeting store goals

• Operate cash registers, process transactions, returns, and exchanges accurately

• Maintain a clean, organized, and visually appealing sales floor

• Restock merchandise, set up displays, and monitor inventory levels

• Stay informed on current promotions, sales, and store policies

• Work collaboratively with team members to achieve overall store success

Education

No Degree - Health Sciences

Texas State University
San Marcos, TX
01-2027

Skills

  • Customer service
  • Teamleader
  • collaboration
  • Customer engagement
  • Multitasking and organization
  • Time management

Timeline

Sales Associate

TJ Max
01.2025 - 05.2025

Crew Member

Natural Grocers
06.2024 - 08.2025

PT Aid

Sandhills Physical Therapy & Sports
02.2024 - 05.2024

Sales Associate

JCPenney
11.2022 - 02.2023

No Degree - Health Sciences

Texas State University