Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shamia Ricks

Hampton,VA

Summary

Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

15
15
years of professional experience

Work History

Supervisor

Kroger
03.2018 - 04.2023
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Achieved results by working with staff to meet established targets.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

Office Assistant

Foodlion Grocery Store
10.2011 - 03.2018
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Input data into spreadsheets and databases.
  • Managed daily data entry and kept clerical information accurate and up-to-date.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Utilized office management software to record and track customer information.
  • Collaborated with various departments to complete assigned tasks.

Dsp

Noble Care Day Support
01.2008 - 03.2016
  • Assisted disabled clients to support independence and well-being.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Administered medication as directed by physician.
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with daily living activities, running errands, and household chores.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.

Education

Pca Certification -

Professional Nursing School
Newport News Va

Associate Of General Studies -

Warwick High School
Newport News, VA
06.2006

Skills

  • Team Leadership
  • Employee Scheduling
  • Safety Assurance
  • Priority Management
  • Communication Skills
  • Team Oversight

Timeline

Supervisor

Kroger
03.2018 - 04.2023

Office Assistant

Foodlion Grocery Store
10.2011 - 03.2018

Dsp

Noble Care Day Support
01.2008 - 03.2016

Pca Certification -

Professional Nursing School

Associate Of General Studies -

Warwick High School
Shamia Ricks