Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Shamiah Thomas

Rockingham,NC

Summary

Dedicated professional with a strong work ethic and exceptional customer service skills, honed at First Health Moore Regional Hospital. Expert in sanitation protocols and infection control, ensuring a safe environment. Proven ability to lead teams effectively, fostering collaboration and enhancing productivity through conflict resolution and clear communication.

Experienced housekeeping professional prepared for this role with strong focus on cleanliness, sanitation, and customer satisfaction. Adept at working collaboratively with team members to ensure safe and hygienic environment, while maintaining flexibility with changing needs. Known for reliability, effective communication skills, and meticulous approach to tasks. Highly skilled in using cleaning equipment and products, ensuring all areas meet high standards of quality and safety.

Overview

5
5
years of professional experience

Work History

EVS Housekeeper

First Health Moore Regional Hospital
11.2024 - Current
  • Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
  • Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
  • Enhanced cleanliness by thoroughly disinfecting high-touch surfaces in patient rooms and common areas.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Supported overall patient satisfaction by addressing their housekeeping concerns promptly and professionally.
  • Reduced cross-contamination risks by properly disposing of hazardous waste materials according to facility guidelines.
  • Practiced established infection control methods to reduce risks to patients, families, and medical staff.
  • Completed daily tasks efficiently while adapting to the changing needs of the facility during peak periods or emergencies.
  • Maintained open lines of communication with supervisors and colleagues, fostering teamwork and ensuring efficient department operations.
  • Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
  • Maintained a safe environment for patients and staff by adhering to infection control policies and procedures.
  • Prioritized tasks based on urgency, ensuring prompt attention was given to critical areas requiring immediate attention.
  • Ensured compliance with OSHA regulations through proper handling of biohazardous materials, chemical storage, and equipment maintenance practices.

Team Leader

Cookout
07.2020 - 11.2024
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.

Education

High School Diploma -

Ashley Chapel Educational Center
Rockingham, NC
06-2022

Skills

  • Restroom cleaning
  • Sanitation protocols
  • Maintaining inventory
  • Safety procedures
  • Confidentiality
  • Infection control
  • Cleaning and sanitizing
  • Team collaboration
  • Room preparation
  • Supply management
  • Quality control guidelines
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Workplace safety compliance
  • Conflict resolution
  • Soiled linen removal
  • Strong work ethic
  • Communication and interpersonal skills
  • Decision-making
  • Flexible schedule
  • Productivity and time management
  • Safety standards and protocols
  • Checklists and recordkeeping
  • New employee training
  • OSHA compliance

Languages

English
Full Professional

Timeline

EVS Housekeeper

First Health Moore Regional Hospital
11.2024 - Current

Team Leader

Cookout
07.2020 - 11.2024

High School Diploma -

Ashley Chapel Educational Center

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