Shamieka Reed
Lagrange,GA
Summary
Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.
Overview
24
24
years of professional experience
Work History
Property Manager
Southwood Realty Company
05.2020 - Current
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Established strong relationships with local authorities, ensuring prompt attention to code violations or other regulatory matters affecting the property''s operations.
- Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
Branch Manager
Community Loans Of America
07.2014 - 05.2020
- Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
- Developed a high-performing team through targeted recruitment, training, and performance management initiatives.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
Director of Room Operations
Noble Investment Group LLC
11.2006 - 07.2014
- Increased company revenue by streamlining processes and implementing cost-saving measures.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
- Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
- Optimized staff performance by designing comprehensive training programs tailored to individual needs.
- Facilitated cross-functional collaboration for improved decision-making processes within the organization.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
Assistant Manager of Operations
Callaway Gardens Resort
05.2000 - 11.2006
- Streamlined operations by implementing efficient workflow processes and procedures.
- Enhanced employee productivity through regular training sessions and performance evaluations.
- Optimized inventory management by closely monitoring stock levels and placing timely orders.
- Reduced operational costs by identifying areas of improvement and implementing cost-saving measures.
- Boosted customer satisfaction by addressing inquiries promptly and resolving issues effectively.
- Collaborated with team members to develop innovative solutions for operational challenges.
- Assisted in budget planning and tracking, ensuring financial targets were met or exceeded.
- Coordinated with other departments to improve overall company efficiency and effectiveness.
- Conducted regular staff meetings to foster open communication, teamwork, and feedback exchange among team members.
Education
Bachelor of Science - Business Management
University of Phoenix
Columbus, GA06.2010
Skills
- Tenant Relations
- Property Management
- Database Management
- Compliance Monitoring
- Vendor Management
- Staff Management
- Tenant and Eviction Laws
Timeline
Property Manager
Southwood Realty Company
05.2020 - Current
Branch Manager
Community Loans Of America
07.2014 - 05.2020
Director of Room Operations
Noble Investment Group LLC
11.2006 - 07.2014
Assistant Manager of Operations
Callaway Gardens Resort
05.2000 - 11.2006
Bachelor of Science - Business Management
University of Phoenix
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