Shamika Boone
Preferred talent solutions
Concord,CA
1
Certification
17
years of professional experience
Experienced professional with legal authorization to work in the US for any employer. Skilled in navigating complex immigration regulations and ensuring compliance. Demonstrated success in contributing to diverse teams and delivering high-quality results. Possesses strong communication and interpersonal skills, facilitating effective collaboration with colleagues and clients from diverse backgrounds. Committed to continuous learning and staying up-to-date with industry trends to drive innovation and achieve organizational goals.
Work History
Property Manager
2 Years- Collect rent payments and enter payments into yardi
- Collect/verification required documents for approval
- Process rental application
- Run back ground check on applicants
- Oversee maintenance team
- Yearly recertification, post late notices for past due rent
- Handle and assist with any residents complaints
Case Manager
7 Months- Assist with obtaining government resources like healthcare services, financial aid or counseling
- Meeting with residents to identify their needs, create action plan and monitor
- Advocate for residents, crisis intervention
Resident Advisor
8 Months- Assessing the needs of at-risk or disadvantaged young individuals, developing personalized plans to address those needs, connecting them with appropriate community resources
- Monitoring their progress, often working with families and other stakeholders to facilitate positive outcomes in areas like education, employment, mental health, and overall well-being
- Supported residents in handling routine task such as housing search and rental
- Welcoming residents warmly and offering immediate assistance, in obtaining income and employment
- Updated office files weekly and kept records organized
Assistant Manager
10 Months- Assist with daily needs
- Reviewed residents' files for unpaid rent in late fees
- Enforce the lease to maximize property revenue
- Processed and verified applications in a timely matter to increase the likelihood of successful rentals
- Conducted apartment tours, answered questions and highlighted selling features, and benefits of the property
Case Manager
8 Years 9 Months- Developed appropriate care plans based on current standards of practice and facility guidelines
- Completed intakes on new residents
- Determined eligibility for services based on personal interviews and in-depth reviews of medical histories
- Met financial needs by determining service requirements and tapping into available support networks
- Identified and removed barriers to patient throughput and desired quality outcomes
- Helped staff fully address medical, emotional, and spiritual needs of each patient
- Met long-term needs by coordinating program referrals and community-based services
Education
High school diploma
Skills
Property management
Conflict management
Social work
Communication skills
Yardi
Customer service
Supervising experience
Certification
First Aid Certification
Timeline
Case Manager
St Vincent de Paul Society
06.2023 - 01.2024Read More
Property Manager
Preferred talent solutions
01.2023 - 01.2025Read More
Resident Advisor
covenant House
10.2022 - 06.2023Read More
Assistant Manager
Robert Half
02.2022 - 12.2022Read More
Case Manager
Homeward Bound of Marin
01.2008 - 10.2016Read More
Monarch Academy
High school diploma
Read More