Shamika Fofana
Columbus
Summary
Dynamic, career-focused professional seeking a position within a forward-thinking organization that values ambition and growth. Proven expertise in interpersonal communication, time management, and multitasking, complemented by a strong ability to thrive as a collaborative team member and an effective leader. Consistently meets deadlines and achieves quotas while leveraging advanced computer skills, particularly in Microsoft Office Suite applications. Committed to utilizing acquired skills and training to contribute to the ongoing success of the organization.
Overview
11
11
years of professional experience
Work History
Area Manager
Bluechip Pros
05.2024 - 10.2025
- Recruiting, hiring, training, schedule making
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Led operational strategies to optimize inventory management and increase efficiency across multiple locations.
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
Area Manager
KELLERMEYER BERGENSONS SERVICES LLC
05.2022 - 02.2024
- Duties included recruiting, hiring, training, and schedule making.
- Corresponded with 22 locations, for housekeeping auditing ensuring housekeeping standards where being met, by speaking with the managers, taking pictures, and uploading findings in various programs.
- Led cross-functional teams to achieve operational efficiency and enhance service delivery.
- Implemented strategic initiatives to optimize inventory management processes.
- Fostered strong relationships with key stakeholders, enhancing collaboration and communication across departments.
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
- Continuously improved operational procedures through ongoing evaluation of existing practices, incorporating feedback from team members and adopting industry best practices.
Project Supervisor
KELLERMEYER BERGENSONS SERVICES LLC
01.2022 - 05.2022
- Supervised project teams, ensuring adherence to timelines and quality standards.
- Mentored junior staff, promoting skill development and team collaboration.
- Delivered completed projects on time by prioritizing multiple tasks.
Housekeeper
KELLERMEYER BERGENSONS SERVICES LLC
02.2019 - 12.2021
- Trained new staff on effective cleaning techniques and company policies.
- Supervised daily cleaning operations, ensuring adherence to safety and sanitation standards.
- Implemented efficient inventory management for cleaning supplies and equipment.
- Collaborated with management to address customer feedback and improve service quality.
- Mentored junior housekeepers, fostering a team-oriented work environment.
Home Health Aide
Community Caregivers
08.2014 - 04.2019
- Specialized in-home elderly care with a sub-specialty in memory care and MRDD.
- Provided personal care assistance, including bathing, grooming, and meal preparation for clients.
- Monitored client health status, documenting changes and reporting to healthcare professionals.
- Assisted clients with mobility and physical exercises to enhance independence and well-being.
- Implemented effective communication strategies to address client concerns and improve service quality.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
Education
Associate Degree - Human Service Management with a concentration in gerontology
University Of Phoenix
Akron, Ohio06.2014
Bachelor Degree - Bachelor of Science in Business with a certificate in Leadership and Management
University of Phoenix
Akron, Ohio08-2026
Skills
- Employee supervision
- Goals and performance
- Staff training and development
- Relationship management
- Team leadership
- Staff management
Languages
Spanish
Professional Working
Military Service
None
Timeline
Area Manager
Bluechip Pros
05.2024 - 10.2025
Area Manager
KELLERMEYER BERGENSONS SERVICES LLC
05.2022 - 02.2024
Project Supervisor
KELLERMEYER BERGENSONS SERVICES LLC
01.2022 - 05.2022
Housekeeper
KELLERMEYER BERGENSONS SERVICES LLC
02.2019 - 12.2021
Home Health Aide
Community Caregivers
08.2014 - 04.2019
Associate Degree - Human Service Management with a concentration in gerontology
University Of Phoenix
Bachelor Degree - Bachelor of Science in Business with a certificate in Leadership and Management
University of Phoenix