Program management professional skilled in leading diverse teams to achieve project objectives. Focus on strategic planning, risk management, and process optimization enhances project effectiveness. Committed to fostering collaboration and continuous improvement for impactful results in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Program Manager
Jones Lang LaSalle, JLL
Kansas City, Kansas
12.2024 - Current
Developed and implemented project plans, ensuring timely delivery of milestones.
Developed project plans to align with client goals and expectations.
Implemented process improvements to enhance operational workflows and effectiveness.
Analyzed program performance metrics to identify improvement areas and optimize processes.
Managed a team of 35-40 union members and supervisors to achieve project goals.
Prioritized tasks and managed teams throughout multiple projects.
Facilitated workshops and one-on-one training sessions for team member education.
Coached team members on professional development opportunities, enhancing overall performance.
Demonstrated strong writing and presentation skills in creating briefs and reports.
Increased customer satisfaction through effective communication of program objectives.
Maintained accurate records of daily activities for reporting to site director.
Production Supervisor
Aerotek: Working for General Motors
Kansas City, Kansas
06.2022 - 11.2024
Oversaw daily production operations, ensuring adherence to safety and quality standards.
Supervised a team of 30+ employees, ensuring tasks were completed efficiently and accurately.
Monitored production quality to maintain standards and compliance requirements.
Perform regular quality checks throughout the production process.
Enhanced team collaboration to swiftly resolve production issues and minimize downtime.
Coordinated workflow among team members to optimize efficiency in assembly lines.
Managed inventory levels and coordinated material orders to ensure uninterrupted production operations.
Oversaw continuous improvement initiatives in lean environment to drive gains in quality, flow and output.
Conducted performance reviews for each employee, identifying areas for growth and development.
Facility Supervisor
Jones Lang Lasalle, JLL
03.2021 - 06.2022
Coordinated housekeeping activities, including scheduling and supervising contractors to ensure timely completion of projects/ work orders.
Monitored facility operations and implemented corrective actions to enhance service quality.
Conducted regular inspections to identify and promptly resolve facility issues, ensuring safety and functionality.
Conducted regular inspections of the facility to identify potential safety hazards or needed repairs.
Inspected common areas and conference rooms regularly to ensure cleanliness and order.
Supervised staff members responsible for cleaning, and general facility upkeep.
Provided training to staff on proper safety protocols and operating procedures.
Trained employees on daily tasks to improve performance. to teach daily tasks and improve performance.
Assistant Store Manager
Corner Market
06.2019 - 02.2021
Focused on maximizing store sales by improving customer satisfaction.
Oversee all daily operations and store functions.
Managed payroll processing and coordinated employee scheduling for optimal staffing.
Led and developed store crew members to enhance team performance.
Trained and mentored all new employees to fill various positions.
Share responsibility in ensuring that all store policies and practices are implemented and followed accordingly.
Placed store orders/ shipping and receiving.
Education
High School Diploma -
Wichita West High School
Wichita, KS
05-1999
Skills
Project management tools
Project compliance
Process optimization
Quality assurance
Workflow management
Resource management
Incident management
Time management
Production targets
Cross-functional collaboration
Training and evaluation
Verbal and written communication
Critical thinking
Problem solving
Office applications
HR management systems
ACCOMPLISHMENTS
Recognition Award- Brian Middleton- One Team 2/11/24 Within my first nine months my production team broke a three-year build to rate record within an eight hour shift. (+7)
Recognition Award- Quality Luc Ommiet- 2/6/24 Received recognition from GM quality director for outstanding layered audit process.
Recognition Award- FMR Carol Lansagan- 5/5/25 Fostering in transparency and teamwork
Recognition Award- GA Shift Lead Mike Burke- 6/12/25 Owning the outcome- Leading Project work
Recognition Award- ME Manager Rick Masters / PIV committee and standardization WPO team - 8/13/25 Be inclusive, transition on floor conditions plant wide
Recognition Award- Facilities survey award- May 2026- Continuous improvement- Just one year ago, Fairfax's survey score was 5%, the lowest of all plants. Today, Fairfax has increased its score to 7.29%, the highest in site history. Even more impressive, this score places Fairfax in the green for the first time ever.