Shamika Hinton
Irvington,NJ
Summary
Dedicated and safety-focused Bus Operator with a clean driving record and extensive experience at Coach USA. Expert in passenger safety and customer service, consistently exceeding on-time performance goals. Skilled in defensive driving and assisting elderly and disabled passengers, fostering a reliable and welcoming transit environment.
Overview
20
20
years of professional experience
Work History
Bus Driver
Abm Industries Inc De
01.2020 - 01.2022
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
Bus Operator
Golden and Touch Shuttle Bus
01.2019 - 03.2021
- Kept bus environment immaculate for passenger safety.
- Assisted passengers with disabilities, ensuring their safe boarding, travel, and disembarking from the bus.
- Helped passengers stow and retrieve luggage, bags, wheelchairs and other items.
- Adhered strictly to traffic laws and safety guidelines while operating the bus on assigned routes.
- Consistently met or exceeded on-time performance goals, contributing to overall system efficiency.
- Contacted dispatchers and company mechanics to report vehicle issues and other problems.
- Maintained full understanding of local roads and traffic patterns.
School Bus Driver
Mamo Transportation
01.2015 - 03.2019
- Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
- Transported passengers safely along prescribed routes according to tight schedules.
- Enhanced student safety by strictly adhering to bus routes and schedules, as well as enforcing established behavior guidelines.
Bus Operator
Jones Transportation
02.2008 - 03.2010
- Supported special needs students by providing individualized assistance during transport and accommodating specific requirements.
- Maintained timely schedules for pick-up and drop-off of students, ensuring punctuality for school activities.
- Developed strong relationships with parents, teachers, and administrators through effective communication and professional behavior.
- Collaborated with other school staff members to develop strategies for improving overall student transportation experiences.
- Assisted in the training of new bus operators, sharing best practices for safe driving and student management.
Transit Bus Operator
Coach USA
11.2001 - 04.2009
- Maintained a clean and functional vehicle, conducting thorough checks before each shift to ensure operational readiness.
- Operated with safety and skill to avoid accidents and delays.
- Provided passenger assistance, collected fares and offered schedule and route information.
- Assisted passengers with special needs, ensuring a comfortable and accessible transit experience for all riders.
- Provided exceptional customer service, addressing rider concerns with patience and professionalism.
- Fostered a positive work environment by participating in team-building activities, sharing knowledge with colleagues, and maintaining a respectful attitude toward all passengers and coworkers.
- Enhanced passenger satisfaction by providing timely and efficient transportation services.
- Finalized daily logs on schedule to update internal records and uphold DOT requirements.
Transit Bus Operator
New Jersey Transit
01.2005 - 05.2008
- Fostered a positive work environment by participating in team-building activities, sharing knowledge with colleagues, and maintaining a respectful attitude toward all passengers and coworkers.
- Resolved conflicts among passengers calmly and efficiently, maintaining a safe environment for all riders throughout their journey.
- Developed strong relationships with regular passengers, fostering a sense of trust and reliability in the transit system.
- Ensured compliance with federal, state, and local regulations by staying up-to-date on changing laws and guidelines affecting transportation operations.
Education
Social Science -
Essex County College
Newark, NJHighschool - All Major
Malcolm X Shabazz
Newark, NJ06.1996
Skills
- Clean driving record
- Public transit operations
- Defensive driving
- CDL license
Timeline
Bus Driver
Abm Industries Inc De
01.2020 - 01.2022
Bus Operator
Golden and Touch Shuttle Bus
01.2019 - 03.2021
School Bus Driver
Mamo Transportation
01.2015 - 03.2019
Bus Operator
Jones Transportation
02.2008 - 03.2010
Transit Bus Operator
New Jersey Transit
01.2005 - 05.2008
Transit Bus Operator
Coach USA
11.2001 - 04.2009
Social Science -
Essex County College
Highschool - All Major
Malcolm X Shabazz
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