Shamika Lawrence
Houston
Summary
Experienced administrative assistant seeking a challenging role to deliver exceptional service and contribute to a dynamic company's success. Dedicated to providing top-notch support and ensuring smooth operations. Strong organizational skills and attention to detail in a fast-paced environment. Committed to fostering a positive work culture and exceeding expectations in all tasks.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Activity Director/Clinical Staff Coordinator
Silverado Memory Care
08.2017 - Current
- Ensured compliance with state regulations and facility policies by maintaining accurate documentation of activity programs.
- Planned resident outings and special events to mark holidays and celebrate special occasions.
- Developed monthly life enrichment calendar and published electronically and in print.
- Boosted social interaction among residents through organizing regular events, outings, and group activities.
- Worked with nursing team to identify and document changes in patient mental acuity and physical abilities.
- Addressed challenging behaviors exhibited by some residents during group settings through effective communication strategies that maintained a positive atmosphere.
- Evaluated the effectiveness of activity programs through ongoing assessment and feedback from residents, families, and staff members.
- Trained new activity staff members on program development procedures and best practices for engaging diverse populations of older adults.
- Networked with community organizations and leaders for volunteer opportunities and cooperative engagements.
- Served as a liaison between clinical staff and hospital administration in order to address concerns or issues that arose during daily operations.
- Assisted in the recruitment process for new Clinical Staff Coordinators, interviewing potential candidates and providing recommendations based on qualifications and fit within the organization culture.
- Maintained ongoing communication with other departments within the organization to foster collaboration and improve overall patient care delivery.
- Streamlined the onboarding process for new hires, providing comprehensive orientation and training materials.
Activity Director/TXC
Legend Oaks East Houston
10.2012 - 08.2017
- Planned and performed regular scheduled activities such as exercise, card parties, trips, banquets, entertainment, theme parties and outside events.
- Directed, coordinated and evaluated activities of the department.
- Utilized the purchase order system and maintained an acceptable level of inventory to perform all activities.
- Created upcoming monthly newsletters and calendars with final approval of the General Manager and Lead Leasing representative.
- Monitored and incorporated resident feedback relative to activities through quarterly surveys.
Activity Director/Employee Relations
Northwest Health and Rehabilitations
10.2011 - 10.2012
- Directed and organized therapeutic activities to assist residents to meet care plan objective.
- Regulated content of program in compliance with residents' abilities, needs and interests.
- Maintained documentation on each resident including MDS assessments, care plans, and progress notes.
- Documentation reflected residents' reactions and evidence of progress and other change of condition.
- Counseled and encouraged residents to develop independent leisure activities.
Health Coordinator Assistant / Assistant Human Resources Manager/Staffing Coordinator
Cypresswood Health and Rehabilitations
04.2007 - 10.2011
- Screening resumes, interviewing candidates, drug testing, and hiring new employees.
- Manage a medical front desk in areas of manual and computerized scheduling, billing, and medical / insurance records.
- Maintain open lines of communication between patients, physician, staff and lab personnel.
- Code medical records with ICD-9, CPT-4.
- Conduct new employee orientation and safety training programs, ensuring all necessary forms and documents are completed.
Sales Associate
Wet Seal
06.2005 - 01.2007
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Built relationships with customers to encourage repeat business.
- Engaged with customers to build rapport and loyalty.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Shipping and Receiving Clerk
CVS Central Warehouse
08.1999 - 05.2005
- Responsible for the disbursement of large volume outgoing products to regional stores.
- Conducted daily audits in shipping and receiving to insure accurate inventory controls.
- Responsible for the coordination and training of shipping staff.
- Established improvement goals and executed action plans.
- Demonstrated excellent communication skills and team oriented.
Education
Business Management
Sam Houston High School
Houston, TX05-1993
No Degree - Business Management
Texas School of Business
Houston, TX05-2007
Skills
- Skilled in developing and implementing recreational therapy initiatives
- Proficient in monitoring skill-based programs
- Facilitation of group activities
- Empathy for occupants
- Skilled in developing personal bonds with residents
- Effective communication and persuasive skills
- Able to understand diverse foreign culture and customs
- Knowledge of state compliance requirements for conducting activities
- Compassionate, creative, and encouraging professional
Certification
- Computer Business Management, Activity Director/TXC, Food Handler Certification
- Activity Director/TXC 4/1/19
- Food Handlers 9/27/2019
ADDITIONAL INFORMATION
- Proficient computer skills
- Budgeting experience
- CPR licensed and trained in first aid
- Experience working in geriatric settings, such as nursing homes or senior centers
Timeline
Activity Director/Clinical Staff Coordinator
Silverado Memory Care
08.2017 - Current
Activity Director/TXC
Legend Oaks East Houston
10.2012 - 08.2017
Activity Director/Employee Relations
Northwest Health and Rehabilitations
10.2011 - 10.2012
Health Coordinator Assistant / Assistant Human Resources Manager/Staffing Coordinator
Cypresswood Health and Rehabilitations
04.2007 - 10.2011
Sales Associate
Wet Seal
06.2005 - 01.2007
Shipping and Receiving Clerk
CVS Central Warehouse
08.1999 - 05.2005
Business Management
Sam Houston High School
No Degree - Business Management
Texas School of Business
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