Shamika Reddon
Administrative Assistant
The Bronx,NY
Summary
Dedicated Administrative professional with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Personable and communicative with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.
Overview
2
2
years of post-secondary education
6
6
years of professional experience
Work History
Administrative Assistant
BronxWorks
Bronx, NY
01.2019 - Current
- Manage PAF requests, including preparation, submission to Finance and follow-up.
- Secure necessary back-up documents such as original receipts, sign-in attendance sheets etc.
- To ensure complete PAF requests are submitted to fiscal for processing.
- Utilize Nexonia to process upwards of 50 invoices per month.
- Support Community Health Programs by coordinating with Finance Department on Payroll related issues.
- Provide general clerical support, including ordering supplies, filing, scanning, word processing, typing, photocopying and sorting mail.
- Answer telephones, take messages and direct calls to appropriate parties.
- Develop relationship with vendors Site Monitor.
- Restocked supplies and placed purchase orders to maintain adequate stock levels
- Monitored premises, screened visitors, updated logs and issued passes to maintain security
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions
Activities Specialist
BronxWorks
Bronx, NY
06.2019 - 10.2019
- Cooperate and maintain relationships with assigned work-sites supervisors to assure clients are pleased with program outcomes.
- 95% of worksite monitored expressed interest in continuing with the SYEP and WLG program.
- Handle a variety of administrative duties for Program director, Assistant director, and Program Coordinator.
- Prepare weekly assessment reports in detail and concise manner that reflect field observations.
- Collect time sheets on a weekly basis and ensure completion with accuracy.
- Maintain participant files and time sheets., Communicate with the Program Manager regarding any conflicts with work-site assignment.
- Facilitate weekly PBL educational workshops for 20-40 program participants (ages 14-15).
- Assist in all activities needed for the orderly operation of the program, inclusive of supervising participants field trips, facilitating dismissal, hosting special events,.
- Develop and facilitate weekly activity lesson plans.
- Provide strong classroom and behavioral management skills, ensuring that all participants follow agency and program rules.
- Completed daily administrative paperwork (e.g.
- Keeping attendance, time sheets, etc.
- Maintained and ordered supplies for activities.
Administrative Assistant
C+C Apartment Management
Bronx, NY
01.2014 - 01.2016
- Answered 80 inbound phone calls daily in a pleasant and professional manner, forward callers if necessary to the appropriate voice mail and/or take detailed messages.
- Prepared mailing memos, tenant letters and vendor letters for Property Management and construction team.
- Provide excellent customer service to all customers including tenants, vendors, contractors and guests.
- Made over 40 outbound phone calls with follow up documentation.
- Used Yardi Management system to input upwards of 50 work order request per day.
- Maintain and successfully completed all Tenant Lease renewals while following all policy and procedures of HUD for 205 apartments.
- Handle tenant correspondents and rendered files file all documents received and distributed to appropriate personnel.
- Maintain current certificates of insurance for all tenants and vendors, including a log to track expiration.
- Maintain current list of tenant contact information including current store manager, e-mail contacts, accounting contacts, marketing contact and emergency contact.
- Maintain financial report binder, security incident documentation.
- Organize and maintain inventory of construction plans to ensure easy location of plans as needed.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions
- Scheduled office meetings and client appointments for staff teams
Clean Energy Corps. Member
Green City Force
Brooklyn, NY
01.2014 - 12.2014
- Post audit data entry to NYSERDA via Empirical spreadsheet program to track Empower progress.
- Interviewed potential Empower clients using NYSERDA's Energy Services Application.
- Screened, assessed and enrolled over 160 potential clients for energy efficiency Empower Program.
- Deliver informational presentation to current AmeriCorps Service Members and NYCHA staff about electricity reduction techniques for "Love Where You Live" Challenge.
- Conduct outreach and deliver energy efficiency education, swap out CFL's for incandescent light bulbs for "Love Where You Live" Challenge in over 100 units at Red Hook Housing Development.
- Organize and supervise youth for Harvestfest activities and assist in produce harvesting for NYCHA residents.
- Performed various Empower audits; proficient using CO detector, Gas Leak detector, kW usage mete.
Education
A.A.S - Health Information Technology
Technical Career Institutes
New York, NY 05.2015 - 05.2017
Skills
Office Equipment Operation
Strong Organizational Skills
Meticulous Attention to Detail
Ease with Computers and Technology
Document and File Management
Verbal and Written Communication
Microsoft Office Suite
Task Prioritization
Multitasking and Time Management
Invoice Processing
Order Placement
High Volume Phone Inquiries
Timeline
Activities Specialist
BronxWorks
06.2019 - 10.2019
Administrative Assistant
BronxWorks
01.2019 - Current
A.A.S - Health Information Technology
Technical Career Institutes
05.2015 - 05.2017
Administrative Assistant
C+C Apartment Management
01.2014 - 01.2016
Clean Energy Corps. Member
Green City Force
01.2014 - 12.2014