Summary
Overview
Work History
Skills
Timeline
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Shamika Seymour

Shamika Seymour

Customer Service Rep
Memphis,Tn.

Summary

Highly enthusiastic customer service professional with 10+ years client interface experience. Personable and responsible. Solid team player with upbeat, positive attitude. Proficient in using diverse software to produce professional reports and correspondence. Proven leadership skills to accomplish work load.

  • Skilled Picker Packer operating on feet for extended periods to manage large number of packages every shift. Well-organized, reliable and hardworking with solid record of exceptional productivity.

Overview

8
8
years of professional experience

Work History

Dock Office Clerk

Alan Ritchey
Southaven, MS
10.2018 - 03.2023
  • Kept office records organized and supplies well-stocked for optimal team performance.
  • Delivered helpful and kind customer service to guests, maintaining composure in stressful situations to maximize customer satisfaction.
  • Supported office clerical functions using word processing and other software, email and office machines.
  • Created, updated and maintained detailed documents, charts and spreadsheets to sort company information.
  • Coordinated company records and resources to assist team members with special projects.
  • Maintained business records by updating customer information.

Picker/Packer Associate

Fred's Distribution Center
Memphis, TN
02.2018 - 01.2019
  • Reviewed packing slips and other documentation to properly box requested items for shipment.
  • Verified labels for appropriate order numbers and item specifications.

Scanner/Auditor

ABX Air
Memphis, TN
09.2015 - 02.2018
  • Fulfilled orders quickly to accomplish challenging daily objectives.
  • Used handheld scanners to key in data for packages.
  • Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
  • Selected products and items from shelves and pallets for customer orders.
  • Operated equipment such as box cutters, hand jacks, tape guns and scanners in alignment with company guidelines.

Skills

  • Mail Handling
  • Sorting and Labeling
  • Team lead
  • Clerical Support
  • Cash register operation
  • Shipping and receiving
  • Forklift safety and operation
  • Warehouse organization
  • Office organization

Timeline

Dock Office Clerk

Alan Ritchey
10.2018 - 03.2023

Picker/Packer Associate

Fred's Distribution Center
02.2018 - 01.2019

Scanner/Auditor

ABX Air
09.2015 - 02.2018

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Shamika SeymourCustomer Service Rep