Shamika White
Rincon,GA
Summary
Energetic Customer Service Representative with 10+ years of experience resolving complex customer inquiries. Passionate about building strong customer relationships, driving brand loyalty, and increasing customer engagement. Dependable Warehouse Worker with 7 years of experience effectively receiving, stocking and shipping materials to improve production flow, storing and labeling merchandise. Ensures a clean and safe work environment by carefully arranging products and utilizing machinery.
Safety-focused Assembler experienced in large manufacturing plants. Detail-oriented and adept at interpreting blueprints, working with others and meeting production deadlines. Skilled at managing materials and conducting final inspections.
Overview
20
20
years of professional experience
2006
2006
years of post-secondary education
1
1
Certification
Work History
Assembler
Georgia Transformer
Rincon, Georgia
03.2023 - Current
- Assembled electrical components for transformers using hand tools and machinery.
- Collaborated with team members to streamline assembly processes and improve efficiency.
- Inspected finished products for quality assurance and compliance with specifications.
- Maintained a clean and organized workspace to promote safety and productivity.
- Followed detailed blueprints to ensure accurate assembly of transformer units.
- Trained new employees on assembly techniques and safety protocols effectively.
- Assisted in troubleshooting assembly issues to enhance workflow continuity.
- Maintain a clean work area by sweeping up debris from assembly operations.
- Assemble components according to specifications using hand tools, power tools, and other equipment.
- Follow established assembly methods and procedures to ensure product quality standards are met.
- Completed accurate assembly work by positioning and aligning components.
- Notify supervisors of any potential issues that may cause delays in production schedules.
- Operate machines such as drill presses and saws to cut or shape parts during assembly.
- Read and interpret blueprints, schematics, drawings, and work orders to determine the specific assembly instructions.
- Retrieved correct materials from product inventory to perform various fabrication duties.
- Coordinated calibration schedules for various measurement instruments across departments.
- Implemented process improvements for calibration workflows to enhance efficiency and accuracy.
- Analyzed data from completed calibrations for trends or outliers that could indicate potential problems.
Shipping, Receiving and Ambassador trainer
Wayfair
Port Wentworth, USA
07.2019 - 07.2022
- Received in items being unloaded off trucks, placing the correct stickers on boxes, unloaded trucks and was one of the Ambassador trainers for new hires.
- Electric Pallet Jack certified also.
- Traveled to St. San Leandro California to help assist in receiving in items. correctly.
- Ensured that all outgoing items were properly labeled with correct information such as destination addresses, weight limits.
- Verified shipping documents for accuracy.
- Prepared outgoing parcels for shipment, including packing, sealing, labeling, and affixing postage.
FedEx Package Handler/scanner
Halestead New England
Rincon, USA
07.2018 - 02.2019
- FedEx manual line
- Determine packing method for order, based on size, shape, and more.
- Ensure a safe, clean working environment
- Ensure packing labels are clear and correct
- Input information into computer system and scan items to properly record all package movement
- Inspect equipment to prevent order issues
- Manage inventory and restock as needed
- Operate heavy machinery, including forklifts and pallet jacks
- Print shipping labels and clearly adhere them to correct packages
- Train 4 new hires to ensure following of policies and procedures
Picker
Dollar Tree Distribution Center
Port Wentworth, USA
12.2016 - 07.2017
- Document package specifics, recording weight, date, and any damages
- Ensure packing labels are clear and correct
- Receive, unload, and unpack 2,400 boxes each day.
- Train 1 new hire per week to ensure following of policies and procedures.
Customer Service Assoc, Cashier
Walmart Supercenter
Rincon, USA
08.2006 - 08.2012
- Build loyal clientele through high-level of customer satisfaction
- Manage busy register with over 50-60 customers per day.
- Trained most new associates when hired for customer service positions.
Education
Cosmetology -
Savannah Technical College
Springfield, GA 04.2008 - 05.2010
Effingham County High School
Springfield, GASkills
- Unloading
- Picker Packer
- Loading
- Warehousing
- Pallet Jack
- Shipping & Receiving
- Load & Unload
- Forklift
- RF Scanner
- Cash Handling
Certification
Driver's License
Timeline
Assembler
Georgia Transformer
03.2023 - Current
Shipping, Receiving and Ambassador trainer
Wayfair
07.2019 - 07.2022
FedEx Package Handler/scanner
Halestead New England
07.2018 - 02.2019
Picker
Dollar Tree Distribution Center
12.2016 - 07.2017
Cosmetology -
Savannah Technical College
04.2008 - 05.2010
Customer Service Assoc, Cashier
Walmart Supercenter
08.2006 - 08.2012
Effingham County High School