Microsoft Excel
Shamika Dilshan Wijesinghe
Content Acquisition, Procurement, Sales And Administration Professional
Homewood,AL
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, product management, accounting and procurement/supply-chain management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
15
15
years of professional experience
7
7
years of post-secondary education
2
2
Certifications
Work History
Assistant Manager - Content Affairs
SLT VisionCom Pvt Ltd
Colombo 1, Sri Lanka
08.2019 - 05.2022
- Drove PEOTV product content strategy and managed the entire Foreign Content portfolio (over 90 channels) by leading a cross-functional team of 5-15 staff members
- Competent in establishing strong partner relationships and ensuring timely sourcing (USD 250K PM) and delivery of services from suppliers, preparing of detailed offer evaluations and making sure that tender process is accurate and efficient
- Carried out contract negotiations and contract review to ensure consistency in supplier engagement rules.
- Guided a cross-functional team of 10 members to increase a-la-carte service revenue from 10% to 15% of overall Company revenue
- Acquired telecasting and advertising rights of all key local/international Sporting events using strategic sourcing/purchasing management skills (generated 7% - 10% additional revenue)
Senior Corporate Sales Specialist
SLT VisionCom Pvt Ltd
Colombo 1
03.2016 - 08.2019
- Regular achievement of monthly revenue goals by consulting prospective clients with tailored product solutions on complex business needs
- Skilled in quick learning in a team environment, lead generation through persuasive sales calls, networking, industry events and site visits together with proven negotiation, closing and relationship building skills
- Experienced in using CRM and Billing systems to address regular customer complaints and service requirements
- Reviewed contract documentation to ensure contract administrators are monitoring contract performance/delivery requirements and to ensure appropriate action for non-compliance
- Retained 99% of existing client base by providing a passionate customer service and approached proactively new enterprise accounts while identifying roadblocks and overcoming obstacles
Administration/Procurement Executive
SLT VisionCom Pvt Ltd
Colombo 1
02.2013 - 02.2016
- Handled USD 250K worth of monthly goods and services purchases through strategic sourcing and supplier relationship management; Reduction of cost by 10% by vendor evaluation
- Developed and implemented procurement policies and procedures and oversaw the maintenance of purchasing records and reports, which resulted in a reduction of overall department cost by 20%
- Assisted suppliers to understand terms and conditions of procurement specific forms (RFQs and POs)
- Collaborated with the technical team and identified key requirements, specifications and conducted various Request for Proposal (RFP)
- Completed organizational spend analysis to facilitate development of strategic sourcing strategies
- Designed and implemented training policies and procedures for the procurement process utilized within the various departments
- Skilled with experience in handling general accounting principles such as bank reconciliations, petty cash management, the general ledgers, reconciliation among other general accounting principles
- Developed reports on material and personal movements and various operational logistics problems
- Implemented contract management system software converting the manual system to an electronic system
- Proficient in handling administration duties; maintaining of office systems, including payroll and attendance systems, and assisting in annual budget planning
- Received all vendor invoices, checked for proper billing codes, kept monthly log of all internal expenditure
- Introduction of vehicle and education loans which uplifted employee satisfaction and loyalty by 70%
- Reviewed and processed all administrative reconciliations; vehicle loan, education loan, staff extra hour claims
- Coordinated and facilitated all Company meetings and functions
Administration Officer
GSK Sri Lanka
Colombo 1
04.2011 - 02.2013
- Maintained the internal supply inventory system, distributed stationery and office supplies to the staff
- Ensured stock/non-stock purchase requisitions are processed expeditiously and in a manner encouraging fair and open competition
- Prepared agendas and took notes at meetings to archive proceedings.
- Produced detailed reports to track trends and keep senior management informed.
- Managed team petty cash, purchase orders and account transactions.
- Administered yearly budget to manage office requirements such as service contracts, postage costs and supply replenishment.
- Maintained personnel records and updated internal databases to support document management.
- Oversaw successful planning and execution of staff meetings, parties and events.
- Coordinated with human resources department to handle payroll and personnel databases.
Customer Service/Sales Assistant
GSK Sri Lanka
Colombo 1
05.2009 - 03.2011
- Compiled and circulated a daily Sales tracker using Microsoft Excel among CEO, Heads of Divisions
- Expertise in customer relations having successfully resolved customer complaints by identifying problems and taking appropriate corrective action
- Communicated client satisfaction trends and product usage to marketing, sales and product development groups.
- Guided medical and consumer sales teams in preparing weekly/monthly sales reports and PowerPoint presentations for sales review meetings
- Facilitated MIS executive with preparing daily/weekly and monthly sales tracking reports and other data
- Performed data entry and assisted developing customer databases
Customer service/Sales Assistant
GSK Sri Lanka
Colombo
05.2009 - 03.2011
- A multinational company into FMCG industry and OTC based medicine
- Compiled and circulated a daily Sales tracker using Microsoft Excel among CEO, Heads of Divisions
- Acquired skills in general office administration duties, interacting with clients, processing and filling of correspondence/reports and/or other materials, developing, archiving and record keeping systems
- Expertise in customer relations having successfully resolved customer complaints by identifying problems and taking appropriate corrective action
- Maintained the internal supply inventory system, distributed stationery and office supplies to the staff
- Guided medical and consumer sales teams in preparing weekly/monthly sales reports and PowerPoint presentations for sales review meetings
- Ensured stock/non-stock purchase requisitions are processed expeditiously and in a manner encouraging fair and open competition
- Facilitated MIS executive with preparing daily/weekly and monthly sales tracking reports and other data
- Performed data entry and assisted developing customer databases
Education
MBA - International Business Management
London Metropolitan University
United Kingdom 01.2017 - 06.2018
BBA - International Business Management
London Metropolitan University
United Kingdom 07.2013 - 06.2016
GED -
Isipathana College
Colombo 5 06.2005 - 12.2007
Skills
CRM, ERP (SAP) and BSSInventory managementAnalyticalContract negotiationsAttention to detailRelationship managementCustomer relationship managementInterpersonalExecutionStock managementTeam playingProblem-solvingMulti-taskingLanguage skills: English and SinhaleseOrganizingComputer skills: Well versed with Microsoft Office (Word, Excel, PowerPoint), internet and emails
Contract Management
Business administration
Budgeting
Project Management
Negotiation
Operations management
Certification
Certification in Professional Marketing, CIM, United Kingdom, 2012
Additional Information
- Permanent Resident of USA No Visa Sponsorship Required Open to Relocate
Accomplishments
- Won Executive of the year 2021 - CEO's award
- Won Gold award for Corporate Sales Excellence 2018
- Won Gold award for Corporate Sales Excellence 2017
Software
Microsoft Word
Microsoft PowerPoint
Timeline
Assistant Manager - Content Affairs
SLT VisionCom Pvt Ltd
08.2019 - 05.2022
MBA - International Business Management
London Metropolitan University
01.2017 - 06.2018
Senior Corporate Sales Specialist
SLT VisionCom Pvt Ltd
03.2016 - 08.2019
BBA - International Business Management
London Metropolitan University
07.2013 - 06.2016
Administration/Procurement Executive
SLT VisionCom Pvt Ltd
02.2013 - 02.2016
Administration Officer
GSK Sri Lanka
04.2011 - 02.2013
Customer Service/Sales Assistant
GSK Sri Lanka
05.2009 - 03.2011
Customer service/Sales Assistant
GSK Sri Lanka
05.2009 - 03.2011
GED -
Isipathana College
06.2005 - 12.2007