Shamikee Johns
Brooklyn,NY
Summary
Patient-focused Residential Aide equipped with administrative and customer service expertise. Helps keep healthcare services proceeding smoothly by coordinating communications, referrals and policy enforcement. Talented in finding balanced solutions and resolving conflicts. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking and reliable with strong ability in multi-tasking. Highly organized, proactive and punctual with team-oriented mentality.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Residential Aide
Phaxis
Melville, NY
09.2023 - Current
- Assisted residents with daily living activities such as bathing, dressing, and grooming.
- Provided companionship to elderly residents by engaging in conversation and recreational activities.
- Maintained accurate record of resident care services and reported any changes in condition to supervisor.
- Conducted housekeeping duties including cleaning rooms, changing bed linens, and doing laundry.
- Ensured the safety of residents by monitoring their behavior, responding promptly to requests for assistance, and providing a safe environment.
- Administered medications according to established procedures and kept detailed records of medication administration.
- Performed basic first aid when needed or requested.
- Observed signs of potential health issues and reported them to supervisor immediately.
- Developed positive relationships with residents by demonstrating respect for their needs and preferences.
- Prepared meals for residents according to dietary restrictions and preferences established by physician or nurse practitioner.
Residential Aide
Black Veterans For Social Justice
Brooklyn, NY
02.2022 - 09.2023
- Transported residents to appointments or other destinations using wheelchair-accessible van or personal vehicle.
- Provided emotional support and encouragement to residents facing physical or mental challenges.
- Demonstrated knowledge of emergency protocols such as fire drills, evacuation plans., and ensured that they are followed correctly.
- Encouraged independence among residents through assisting them in developing self-care skills.
- Organized social events for residents such as movie nights, game nights.
- Encouraged participation in group activities designed to promote healthy lifestyles.
- Participated in team meetings with other residential aides discussing resident care plans.
- Intervened during conflicts between residents while maintaining a calm demeanor.
- Assisted medical staff with various tasks such as taking vital signs or setting up equipment for treatments.
- Assisted with transferring residents in and out of wheelchairs and adaptive equipment.
- Provided close monitoring and observation of at-risk patients.
- Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
Residential Aide
CAMBA- Flagstone Family Center
Brooklyn, NY
01.2020 - 01.2022
- Monitored resident activities to ensure compliance with program regulations.
- Provided crisis intervention services to residents in need of emotional support.
- Conducted regular safety inspections in residential areas.
- Maintained accurate records and documentation on all resident activities.
- Ensured that all necessary supplies were available at all times for resident use.
- Provided guidance and support to staff regarding appropriate handling of difficult situations involving clients.
- Promoted a safe environment by enforcing rules and regulations.
- Performed assessments of new clients upon admission into the program.
- Served as a role model for staff by exhibiting professional behavior at all times.
- Responded promptly to emergency situations involving clients or staff members.
- Participated in monthly training sessions designed to enhance knowledge base related to services provided by the agency.
- Interfaced with residents to address and resolve complaints or grievances.
- Led campus tours, new resident orientation and ongoing educational sessions.
- Completed daily resident welfare checks and coordinated with facility staff to meet resident needs.
- Conducted rounds of rooms and buildings, unlocked windows, propped open doors and [Task].
Residential Aide
Lifeway Network
The Bronx, NY
03.2018 - 01.2020
- Maintained records of supplies, equipment, and services purchased.
- Inspected property regularly to ensure compliance with safety standards.
- Coordinated move-in and move-out activities for tenants.
- Ensured that all areas were clean and presentable at all times.
- Performed minor repairs and maintenance as needed.
- Organized the storage of documents, furniture, appliances.
- Conducted regular safety checks and implemented preventive measures as necessary.
- Monitored security systems to ensure proper functioning at all times.
- Provided support to tenants during their stay in the residential house.
- Resolved tenant complaints promptly and professionally.
- Supervised a team of housekeepers, gardeners, and other personnel responsible for maintaining the property's upkeep and appearance.
- Maintained utmost confidentiality of residents' information and records in accordance with federal and state requirements
- Offered positive reinforcement and taught life skills regarding chores and cooking techniques.
- Conducted required fire drills and emergency preparedness drills.
- Submitted work orders for needed repairs to maintenance department for quick turnaround.
- Resolved individual resident issues and neighborly complaints with excellent interpersonal skills.
Education
Hemodialysis Technician - Dialysis Technology
Borough of Manhattan Community College of The City University of New York
New York, NY12-2022
GED -
Cape Fear Community College
Wilmington, NC05-2014
Skills
- Safety awareness
- Emotional Support
- Housekeeping Duties
- Activity Planning
- Motivational Techniques
- Meal Preparation
- ADL support
- Household organization
- Privacy and confidentiality
- Infection Control
- Client Relationship Management
- Patient transportation
- Recreational Activities
- Compassionate Caregiving
Affiliations
- Reading
- Writing Poetry
- Volunteer Work
Certification
- BLS
- Basic Bookkeeping
- CNA
- F02
References
References available upon request.
Timeline
Residential Aide
Phaxis
09.2023 - Current
Residential Aide
Black Veterans For Social Justice
02.2022 - 09.2023
Residential Aide
CAMBA- Flagstone Family Center
01.2020 - 01.2022
Residential Aide
Lifeway Network
03.2018 - 01.2020
Hemodialysis Technician - Dialysis Technology
Borough of Manhattan Community College of The City University of New York
GED -
Cape Fear Community College
- BLS
- Basic Bookkeeping
- CNA
- F02
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