Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Shamikia Pinke

Tatum,TX

Summary

Experienced leadership professional prepared to guide teams effectively. Strong focus on collaboration and achieving results, ensuring adaptability with changing needs. Proficient in project management, conflict resolution, and strategic planning. Reliable and flexible, fostering cohesive and productive team environment. Loyalty to a company for a long period of time.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Overview

20
20
years of professional experience

Work History

Team Lead

Walmart
02.2020 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
  • Reduced discrepancies in cash drawer by implementing thorough counting procedures at shift start and end.
  • Assisted with training new employees, ensuring adherence to company policies and procedures.
  • Maintained a high level of professionalism and integrity, demonstrating exceptional ethical standards both in actions and communication with customers and colleagues.
  • Served as a dependable team player, consistently arriving on time and ready to handle responsibilities.
  • Ensured timely completion of daily reports, reconciling any discrepancies found during audits promptly and accurately.
  • Worked with floor team and managers to meet wide range of customer needs.

Department Manager

Walmart
11.2016 - 10.2020
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
  • Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
  • Enhanced department efficiency by streamlining processes and implementing time-saving strategies.
  • Optimized scheduling practices to ensure adequate staffing during peak business hours without sacrificing employee satisfaction or budgetary constraints.

Inventory Specialist

Walmart
07.2010 - 12.2011
  • Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
  • Performed data entry and completed proper paperwork.
  • Completed physical inventory counts each month.
  • Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
  • Participated in annual physical inventories to verify accuracy of records and identify any discrepancies that needed correction.
  • Maintained a clean and well-organized work environment, promoting safety and efficiency among team members.
  • Managed the return process for damaged or defective goods, ensuring prompt resolution for customers and minimizing financial loss for the company.
  • Provided excellent customer service by quickly responding to inquiries and resolving concerns related to inventory availability or shipment status.

Cashier

Walmart
10.2005 - 08.2010
  • Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
  • Performed data entry and completed proper paperwork.
  • Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
  • Maintained a clean and well-organized work environment, promoting safety and efficiency among team members.
  • Participated in annual physical inventories to verify accuracy of records and identify any discrepancies that needed correction.
  • Trained new employees on proper procedures, boosting their ability to contribute effectively as part of the team.
  • Provided excellent customer service by quickly responding to inquiries and resolving concerns related to inventory availability or shipment status.

Education

High School Diploma -

Tatum High School
Tatum, TX
06-2004

Skills

  • Attention to detail
  • Conflict resolution
  • Customer focus
  • Coaching and mentoring
  • Performance monitoring
  • Performance improvement
  • Quality control
  • Workplace safety
  • Schedule management
  • Operations management
  • Employee evaluation
  • Product management
  • Influencing skills
  • Relationship building
  • Workflow management
  • Project management
  • Employee engagement
  • Problem-solving
  • Teamwork and collaboration
  • Team supervision
  • Team motivation
  • Work Planning and Prioritization
  • Goal setting
  • Flexible schedule
  • Overseeing daily activities
  • Giving constructive feedback
  • Documentation and reporting
  • Evaluating employee work
  • Safety processes and procedures
  • Safety
  • Shift scheduling
  • Leadership
  • Multitasking
  • Multitasking Abilities
  • Task prioritization
  • Idea development and brainstorming
  • Organizational skills
  • Excellent communication

Accomplishments

  • Supervised team of 15+ staff members.
  • Promoted to inventory control team after only 5years for exceptional performance.
  • Completed manager training program.
  • Achieved a bonus by completing my everyday work with accuracy and efficiency.
  • Resolved product issue through consumer testing.

Timeline

Team Lead

Walmart
02.2020 - Current

Department Manager

Walmart
11.2016 - 10.2020

Inventory Specialist

Walmart
07.2010 - 12.2011

Cashier

Walmart
10.2005 - 08.2010

High School Diploma -

Tatum High School

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