Shamila Mohomed
Daytona Beach,FL
Summary
To obtain a challenging, highly motivated, and demanding position that will further enhance my knowledge and management skills, and where I can add value to the system and grow with the company.
Experienced and award winning General Manager with a demonstrated history of working in the hospitality industry. Skilled in Full service hotels. Upbeat regional operations manager with positive approach and rational method of thinking. Excellent communication skills paired. Well-versed in recruiting employees, identifying new, lucrative business opportunities, and suggesting corrective services. Organized and strategic professional offering 18 years of experience in field.
Overview
26
26
years of professional experience
Work History
Regional Operations Manager FL/ IN/ OH
HKB Hotel Group
Atlanta, GA
01.2022 - Current
- Ensured compliance with all applicable laws and regulations regarding operational activities.
- Created performance reviews for staff members based on established criteria.
- Organized events such as conferences or workshops aimed at improving operational practices in the region.
- Engaged regularly with vendors and suppliers to negotiate contracts or secure discounts on products or services.
- Analyzed financial data related to regional operations performance and prepared detailed reports for executive review.
- Conducted regular meetings with staff members to discuss progress, challenges, and goals.
- Provided technical guidance on the implementation of new systems and technologies in the region.
- Oversaw hiring process for new employees in order to ensure compliance with company standards.
- Established budgets, monitored expenses, and tracked investments in the region's operations team.
- Resolved customer complaints quickly while maintaining a positive relationship between customers and management.
- Educated employees on corporate policy and procedure compliance to facilitate improved operations outcomes.
General Manager/Dual Director of Sales
Best Western Hotel
Daytona Beach, FL
12.2020 - Current
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Task Force General Manager
Radisson Hotel
Clarksville, IN
03.2023 - 03.2024
- Collaborated with other departments within the organization to coordinate efforts related to task forces assignments.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Monitored progress by establishing plans, budgets and measuring results.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Assistant General Manager
Best Western Aku Tiki Inn
Daytona Beach , FL
01.2019 - 12.2020
- Developed and implemented effective strategies to maximize sales and profits.
- Ensured that customer service standards were met or exceeded at all times.
- Analyzed financial data and prepared reports for senior management.
- Provided training, guidance, and support to staff members on proper procedures and policies.
- Prepared weekly schedules for staff members.
General Manager
Super 8 by Wyndham
Daytona Beach, USA
01.2012 - 01.2019
- Company Overview: Wyndham Hotels Worldwide
- Wyndham Hotels Worldwide
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
General Manager
Rodeway Inn by Choice Hotels
Daytona Beach, USA
01.2011 - 01.2015
- Company Overview: Choice Hotels International
- Choice Hotels International
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
General Manager
Day’s Inn by Wyndham
Ormond Beach, USA
01.2006 - 01.2011
- Company Overview: Wyndham Hotels Worldwide
- Wyndham Hotels Worldwide
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
Assistant to the Minister of Tourism
Tourism Ministry of Colombo
Colombo, Sri Lanka
01.2002 - 01.2006
- Assisted the Minister in preparing documents, materials and presentations for meetings.
- Organized travel arrangements and accommodation bookings for the Minister's official engagements.
- Conducted research on relevant topics and issues to inform policy advice provided to the Minister.
- Acted as a liaison between the Minister's office and other government departments or agencies.
- Provided administrative support to the Minister including managing calendars, scheduling appointments, making phone calls, and coordinating meetings with external stakeholders.
- Coordinated media requests for interviews with the Minister and prepared responses to media inquiries related to his portfolio areas.
Travel Agent
Sri Lankan Air Lines
Colombo, Sri Lanka
01.1999 - 01.2002
- Provided travel information to customers and answered questions regarding passports, visas, transportation, accommodation, and tour packages.
- Organized flights, insurance, and accommodations for travelers according to their preferences.
- Assisted customers in selecting the best possible package with the least expense.
- Researched availability of airfare and hotel rooms using reservation systems.
- Prepared customized itineraries based on customer needs and preferences.
- Handled customer complaints in a professional manner to ensure satisfaction with the service provided.
Education
Bachelor of Business Studies - Accounting And Finance
University of Colombo
Sri Lanka 12-2004
Private Pilot License -
Phoenix East Aviation
Daytona Beach, FLSkills
- Award-winning Full service hotel General Manager
- Excellent management skills
- Excellent customer service
- Willingness to listen and respond to complaints
- Understand and resolve concerns from guests
- Strong Organizational Skills
- Knowledge of Sales and Event Planning
- Problem-Solving Skills
References
- Terry Howell, Director, Franchise Operations, Super 8 Worldwide, Inc., 973-951-8236, Terry.Howell@wyn.com
- Nitin H Parekh, Associate Vice President-Investment officer, Wells Fargo Advisors, 386-274-7177, nitin.parekh@wellsfargoadvisors.com
- Kelly Gilmartin, Paralegal and administrator, Garrick N. Fox, Attorney at Law, 386-868-7968, ladyjusticeworks@yahoo.com
Accomplishments
- General Manager of the year 2022
Languages
English
Full Professional
Hindi
Full Professional
Sinhalese
Native/ Bilingual
Timeline
Task Force General Manager
Radisson Hotel
03.2023 - 03.2024
Regional Operations Manager FL/ IN/ OH
HKB Hotel Group
01.2022 - Current
General Manager/Dual Director of Sales
Best Western Hotel
12.2020 - Current
Assistant General Manager
Best Western Aku Tiki Inn
01.2019 - 12.2020
General Manager
Super 8 by Wyndham
01.2012 - 01.2019
General Manager
Rodeway Inn by Choice Hotels
01.2011 - 01.2015
General Manager
Day’s Inn by Wyndham
01.2006 - 01.2011
Assistant to the Minister of Tourism
Tourism Ministry of Colombo
01.2002 - 01.2006
Travel Agent
Sri Lankan Air Lines
01.1999 - 01.2002
Bachelor of Business Studies - Accounting And Finance
University of Colombo
Private Pilot License -
Phoenix East Aviation
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