Sales Coordinator with proven success at Abdul Wadood Trading & Contracting, specializing in order processing and customer engagement. Skilled in inventory management and cash flow enhancement, utilizing effective communication and time management to drive sales and strengthen client relationships. Committed to delivering results and surpassing expectations.
Overview
22
22
years of professional experience
Work History
Sales Coordinator
Abdul Wadood Trading & Contracting
01.2017 - 02.2025
Organized sales team through effective scheduling and meticulous record maintenance.
Assisted in developing new business proposals for potential customers.
Negotiated terms on sales quotations to align with client needs.
Addressed online and telephone inquiries with professionalism and courtesy.
Processed orders to ensure compliance with customer delivery timelines.
Collected cash from van sales, reconciling payments with customer accounts for accuracy.
Followed up on outstanding payments to enhance cash flow management.
Maintain sales records by individual sales representative, product line, and customer.
Manage and reconcile product inventory.
Prepare and verify documents for import shipments and coordinate shipment status with the shipping company.
Provide feedback to customers on account or product-related inquiries, including pricing, availability, and delivery status.
Handle petty cash for the sales staff and update daily expense reports.
Sales Coordinator
Geoscope Qatar
Qatar
02.2016 - 12.2016
Managed client email communication, addressing queries and requirements promptly.
Generated invoices and coordinated with transport providers for timely deliveries.
Maintained product inventory, reconciled records, and submitted weekly reports to Head Office.
Organized sales department filing system and prepared month-end sales reports for management.
Prepared import reports for goods to facilitate customs duty and transportation charge claims.
Sent weekly sales invoice details to Head Office while managing various administrative tasks.
ATM Commercial Executive
CMS Infosystems Ltd.
09.2007 - 09.2015
Executed SBI project for deployment of over 8000 ATMs across India.
Verified site addresses with Channel Managers prior to data entry in system.
Generated unique IDs for each site and forwarded to regional TL-TIS.
Coordinated vendor follow-ups for site visits and obtained Site Feasibility Reports.
Tracked daily submission of Site UID data to all regional TL-TIS.
Scrutinized purchase orders from the Bank and logged details in system.
Monitored CD dispatch status with Warehouse and Vendor for timely delivery.
Compiled daily MIS reports for West Region, distributing to reporting heads.
Sr. Sales Coordinator
Iris Computers Ltd
12.2002 - 06.2007
Handling complete Back-office Job.
Executing Orders, Logging orders with Major Vendors like HP, IBM & Lenovo.
Resolving the Customer Complaints, if any with Professional approach.
Tracing and tracking the shipments through locations.
Payment follows ups.
Attending phone enquiries regarding availability of stock and price.
Education
PG diploma in Early Childhood Education -
APTTI
01.2024
Certificate in Learning Disabilities -
APTTI
01.2024
Certificate in Counselling -
APTTI
01.2024
Bachelor of Commerce -
Mumbai University
Mumbai
01.2001
Higher Secondary Certificate -
Mumbai Board
Mumbai
01.1998
Secondary School Certificate -
Mumbai Board
Mumbai
01.1996
Certificate in Office Automation Software - MS Office
Aptech Computer Institute
Mumbai
Certificate in Tally 5.4 -
Certificate in Ms Excel -
Skills
Order processing and shipping coordination
Record maintenance and recordkeeping
CRM and ERP proficiency
Time management and multitasking
Effective communication skills
Workflow coordination
Customer engagement and support
Account management
Sales reporting
Cold calling expertise
Languages
English
Hindi
Marathi
Gujarati
Hobbies and Interests
Painting
Reading
Interacting with People
Personal Information
Date of Birth: 07/10/79
Marital Status: Married
Visa Status: Husband Sponsorship Visa
Additional Qualifications
Certificate in Office Automation Software (MS Office), Aptech Computer Institute, Mumbai
Certificate in Tally 5.4
Certificate in Ms Excel
PG diploma in Early Childhood Education, APTTI, 2024
Certificate in Learning Disabilities, APTTI, 2024
Certificate in Counselling, APTTI, 2024
Timeline
Sales Coordinator
Abdul Wadood Trading & Contracting
01.2017 - 02.2025
Sales Coordinator
Geoscope Qatar
02.2016 - 12.2016
ATM Commercial Executive
CMS Infosystems Ltd.
09.2007 - 09.2015
Sr. Sales Coordinator
Iris Computers Ltd
12.2002 - 06.2007
PG diploma in Early Childhood Education -
APTTI
Certificate in Learning Disabilities -
APTTI
Certificate in Counselling -
APTTI
Bachelor of Commerce -
Mumbai University
Higher Secondary Certificate -
Mumbai Board
Secondary School Certificate -
Mumbai Board
Certificate in Office Automation Software - MS Office
Lead Startup Engineer at King Abdul-Aziz
International, Arabian Bemco Contracting CompanyLead Startup Engineer at King Abdul-Aziz
International, Arabian Bemco Contracting Company