Shamim Haider
Hamtramac,Michigan
Summary
Driven professional with extensive experience in quality control and warehouse operations, notably with Amazon Services LLC. Excelled in enhancing safety procedures and operational efficiency, leading to a safer workplace and increased customer satisfaction. Skilled in Quality Control and Teamwork, adept at fostering cross-functional collaborations and driving significant improvements in product quality and process optimization.
Overview
5
5
years of professional experience
2
2
Certification
Work History
FC Associate I, L1 AMZL Logistics - DS Variable
Amazon.com Services LLC
DDT1 1400 E 10 Mile Rd, DDT1, Hazel Park, MI, 4803
04.2024 - Current
- Followed procedures at all times for personal and team safety.
- Maintained compliance with company safety policies and called violations to attention of management.
- Operated pallet jacks, forklifts and other heavy equipment to transport merchandise throughout facility.
- Supported warehouse supervisors in daily operations management, meeting deadlines consistently without compromising quality standards.
- Selected packing materials based on size, quantity and fragility of package contents.
- Selected and filled orders from stock to fulfill customer requirements.
- Drove customer satisfaction by successfully completing all returns quickly.
- Kept work areas neat, clean and free from debris.
Quality Control Supervisor
Erae AMS USA Manufacturing
2011 Centerpoint Pkwy, Pontiac, MI 48341
11.2019 - Current
- ,Supported audits and led teams to fully investigate quality control processes and root out deficiencies.
- Trained workers in different departments in improved procedures designed to enhance quality and eliminate errors.
- Supervised and directed quality control personnel through effective mentoring, coaching, and work delegation.
- Ensured adherence to safety guidelines throughout all aspects of the production process, resulting in an improved workplace environment for employees.
- Streamlined production efficiency by optimizing quality control procedures for maximum output.
- Identified areas of improvement, implementing necessary changes to enhance overall product quality.
- Reduced customer complaints with thorough testing and prompt resolution of identified issues.
- Collaborated with cross-functional teams to address quality concerns and develop solutions proactively.
- Reported on short- and long-term trends in production to help management make proactive decisions.
- Conducted regular audits of manufacturing processes, ensuring compliance with industry standards and regulations.
- Directed consistent measuring, inspection, and testing procedures and tabulated data for detailed reports.
- Developed and initiated standards and methods to fully inspect, test, and evaluate materials and completed work in manufacturing industry settings.
- Coordinated disposal of discrepant materials unsuitable for rework or recycling.
- Supervised ongoing daily production phases.
- Kept accurate and detailed records of personnel progress and productivity.
- Located and resolved problems with team production and performance to maintain consistent quality levels.
- Managed staff hiring, training, and supervision.
- Planned, organized and monitored resources to deliver efficient use of labor, equipment, and materials.
- Built relationships with customers and managed accounts to drive revenue and profit.
- Increased customer satisfaction and grew business by maintaining close relationships with customers.
Education
MBA - Acoounting And Informations System
Leading Universirt Sylhet Bangladesh
Bangladesh06.2014
Skills
- Quality Training and Quality Tools
- Standard Operating Procedures
- Visual Inspection and Documentation Control
- Measurement techniques
- Customer Focus and Product Inspection
- Preventive Actions and Corrective Actions
- Quality Control Planning
- Sampling Methods and Process Improvement
- Data Interpretation
- Supplier Evaluation and Corrective Action Planning
- Product Development, Virtualization, Problem-Solving and Critical Thinking
- Decision-Making, Relationship Building
- Team Collaboration and Leadership
- Safety Procedures
- Training and mentoring
- Flexible Schedule, Work Planning
- Coordinating Daily Operations
- Worker Training and Safety Management
- Equipment Operation, Assigning Work
- Continuous improvements, Product Assembly
- Hiring and Training, Coaching and Mentoring
- Quality Control and Documentation And Reporting
- Work Area Inspection
- Staff Supervision
- Quality Assurance, Performance Monitoring
- Production Management, Production Planning
- Performance Reporting and Improvement
- Shift Scheduling
- Warehouse Safety and Packing Efficiency
- Loading and unloading, Order Picking
Certification
- 8D Problem-Solving Training from Michigan Manufacturing Technology Center, May 2024
- Advanced Problem Solving: Lean Six Sigma Yellow Belt from Michigan Manufacturing Technology Center, May 2024 Training
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
FC Associate I, L1 AMZL Logistics - DS Variable
Amazon.com Services LLC
04.2024 - Current
Quality Control Supervisor
Erae AMS USA Manufacturing
11.2019 - Current
MBA - Acoounting And Informations System
Leading Universirt Sylhet Bangladesh