Shamin Choudhury
Jackson Heights
Summary
Experienced with employee relations, recruitment, and policy development. Utilizes strategic planning to enhance organizational effectiveness. Strong understanding of talent management and compliance.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Human Resources Specialist
Corporate Loss Prevention Associates
07.2021 - Current
- Recruiting and Staffing , interview, evaluate and recommend individuals to fill Security Officer and Staff positions. All candidates must meet contractual requirements.
- Process employment verifications
- Process and issue annual W-2 forms to employees
- Handling incoming calls and other communications. Managing filing system. Recording information as needed. Greeting employees and visitors as needed.
- Updating paperwork, maintaining documents and word processing. Helping organize and maintain office common areas. Creating, maintaining, and entering information into databases.
- Answering employee questions processing incoming mail Creating and distributing documents providing customer service to organization employees Setting appointments.
- Arranging meetings maintaining calendars of HR management team Compiling reports and spreadsheets and preparing spreadsheets .
- Reviews I-9 form and ensures documents specified by the new hire are copied and placed in the Active I-9 binders
Clinical Research Coordinator
NY Scientific
09.2018 - 03.2020
- Executed and supervised 3 clinical research studies at a time, from recruitment of subjects to end of study
- Recruited 10-11 patients for each clinical trial, exceeding the enrollment goals
- Designed source documents for each clinical research study thereby optimizing the amount of correct data captured at each patient visit
- Secured business relationships with advertising vendors and worked with them
Call Center Representative
Global Contact Service
01.2018 - 09.2018
- Collected customer feedback and made process changes to exceed customer satisfaction goals
- Made reasonable procedure exceptions to accommodate unusual customer request
- Provided accurate and appropriate information in response to customer inquires
- Demonstrated mastery of customer service call script within specified timeframes
Sales Associate
RadioShack
01.2015 - 02.2016
- Provided high-quality customer service by assisting customers in making selections, up-selling products and finalizing sales
- Processed customer payments by cash, debit, gift and credit card
- maintained store displays to enhance product visibility and ensure prompt service for walk up customers
- Educated customers on available product options to meet and exceed customer service experience
Education
GED -
Aviation High School
Queens, New York08.2014
Skills
- Computer:
- Microsoft Word, Excel, PowerPoint, and Outlook
- Ability to Multi Task Ability to clear an extensive background check
- (Medical): Familiar with laboratory procedures, billing/invoice/referrals, specimen collection, patient examination, clinical procedures, Urinalysis, Hematology, and Pharmacology & Injection
- strong communication skills Ability to work well under limited supervision
- HR policies and procedures
- Training development
- Employee onboarding
- Benefits administration
- Recruitment
- Policies implementation
- New hire orientation
- Benefits package preparation
- Workforce planning
Certification
Research Training
GCP Training Month 2018
LATA Certified Month 2018
Timeline
Human Resources Specialist
Corporate Loss Prevention Associates
07.2021 - Current
Clinical Research Coordinator
NY Scientific
09.2018 - 03.2020
Call Center Representative
Global Contact Service
01.2018 - 09.2018
Sales Associate
RadioShack
01.2015 - 02.2016
GED -
Aviation High School
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