Shamira Carroll
Bend
Summary
I am from Elko, NV where I was able to hone in my customer service skills working many years at a hotel front desk. I later moved to Oregon to broaden my scope and challenge myself working in different industries where I became a pastry chef at the Sparrow Bakery back in 2021. This is where I learned not only how to operate as a pastry chef, honing in precisions skills with high quantity production output but also managing a positive environment for the whole team to encourage productivity and overall culture.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Pastry Chef
Sparrow Bakery
Bend, OR
11.2021 - Current
- Planned and produced large quantity pastry production to meet quality standards
- Develop new systems to increase productivity
- Maintain comprehensive understanding of the execution and content of all menu items
- Incorporating surplus management to maintain quality of product
- Train new hires on recipes, time management, productivity, and cleanliness standards
Grower
Alternative Organics LLC
Medford, OR
02.2021 - 10.2021
- Took precise and sterile clones of plants
- Maintain nutrient levels according to stage of plant cycle and season
- Record and adjust greenhouse temperature and humidity level to meet requirements of plant cycle
- Assisted in the operations of planting and harvesting a commercial-size grow
Housekeeper
Stratford Inn
Ashland, OR
08.2020 - 10.2020
- Efficiently turn over rooms to meet cleanliness standards and customer demands
Front Desk Agent
Hampton Inn
Elko, NV
05.2017 - 07.2020
- Routed and processed direct-bill accounts, deposits, and petty cash
- Upsold reservations by phone and in-person
- Processed and maintained inventory
- Maintain current knowledge of OnQ PMS, hotel inventory system
- Maintain customer satisfaction and ensure guest an excellent experience
Education
No Degree - Engineering
Great Basin College
Elko, NVAviation
Central Oregon Community College
Bend, ORSkills
- Organizing production to be more efficient with less error
- Providing customers with a high quality experience
- Excellent at multi tasking
- Able to manage my work independently as well as in a team structure
Certification
Private Pilots License with Instrument Rating
Timeline
Pastry Chef
Sparrow Bakery
11.2021 - Current
Grower
Alternative Organics LLC
02.2021 - 10.2021
Housekeeper
Stratford Inn
08.2020 - 10.2020
Front Desk Agent
Hampton Inn
05.2017 - 07.2020
No Degree - Engineering
Great Basin College
Aviation
Central Oregon Community College