Shamira Grandison
Brooklyn,NY
Summary
Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Overview
2
2
years of professional experience
Work History
Cashier Team Member (Front End Service)
Whole Food Market
Brooklyn, NY
01.2026 - Current
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with returns, refunds and resolving transaction issues.
- Built relationships with customers to encourage repeat business.
- Facilitated training for new cashiers, promoting best practices and operational efficiency.
Part Time Flex Sales Associate
Pandora
Brooklyn, NY
12.2025 - 12.2025
- Assisted customers in product selection, enhancing overall shopping experience.
- Maintained knowledge of current promotions and product features to drive sales.
- Processed transactions efficiently using POS systems, ensuring customer satisfaction.
- Organized merchandise displays to create visually appealing store environments.
Cashier/ Customer Service
Petco
Brooklyn, NY
04.2025 - 09.2025
- Organized work area to enhance efficiency by removing clutter and ensuring materials were in designated places.
- Reviewed incoming orders for mistakes to maintain accurate inventory levels
- Completed assigned tasks ahead of schedule to support team operations.
- Worked well with different people to address challenges and solve problems collaboratively.
- Fostered positive working relationships with co-workers and management to promote a collaborative environment.
Retail Sales Associate
Marshalls
Brooklyn, NY
05.2024 - 02.2025
- Assisted customers with finding the right product for their needs.
- Provided detailed product information and addressed customer questions to enhance shopping experience.
- Completed transactions in an efficient manner while providing excellent customer service.
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Demonstrated knowledge of store products and services.
- Resolved customer complaints professionally to ensure satisfaction and loyalty.
- Promoted special offers and discounts, increasing customer engagement and driving additional sales.
Education
Highschool Diploma -
Brooklyn Emerging Leaders Academy
Brooklyn, NY06-2023
Skills
- Point of sale
- Money Handling
- Customer Service
- Customer Engagement
- Stocking and Receiving
- Regulatory Compliance
- Professional demeanor
Timeline
Cashier Team Member (Front End Service)
Whole Food Market
01.2026 - Current
Part Time Flex Sales Associate
Pandora
12.2025 - 12.2025
Cashier/ Customer Service
Petco
04.2025 - 09.2025
Retail Sales Associate
Marshalls
05.2024 - 02.2025
Highschool Diploma -
Brooklyn Emerging Leaders Academy