Distinguished professional with a versatile background with a remarkable 22 year tenure as a successful entrepreneur, therapeutic mentor, and operations manager. Highly-motivated with a desire to take on new challenges. Strong worth ethic, adaptability, exceptional interpersonal skills, adept at working effectively unsupervised, and quickly masters new skills.
Overview
18
18
years of professional experience
Work History
THERAPEUTIC MENTOR
Intercept Health-Sub Contracted
Lynchburg, Virginia
03.2023 - Current
Subcontracted therapeutic mentor with a proven ability to support and guide individuals in achieving their therapeutic goals
Proficient in creating a safe and nurturing environment, fostering personal growth, and promoting positive behavioral changes
Collaborated with clinical staff to develop effective interventions for clients based on assessment results.
Provided individualized therapeutic mentoring to youth and young adults.
Developed positive relationships with clients and their families.
Assisted in the coordination of services across multiple agencies and departments within the organization.
Provided crisis intervention when needed.
SALON OPERATIONS MANAGER
Creating Classics Salon
South Carolina
06.2006 - Current
Developed and implemented strategies to increase customer satisfaction and loyalty.
A strategic leader with a strong business acumen and a focus on optimizing resources to achieve organizational goals.
Coached, mentored and trained team members in order to improve their job performance.
Provided leadership during times of organizational change or crisis situations.
Ensured compliance with all applicable laws, regulations, industry standards.
OPERATIONS MANAGER, SELF EMPLOYED CONSULTANT
Creating Classics LLC
Lynchburg, Virginia
Identified potential risks associated with proposed solutions or projects.
Skilled in fostering a welcoming environment and collaborating with staff, volunteers, and congregants.
Organized meetings between stakeholders to discuss project details and timelines.
Provided advice on operational processes, business development initiatives, organizational changes and other areas of improvement.
Analyzed complex information from multiple sources to identify patterns or trends that could be used as a basis for decision-making.
Education
Master of Arts - Theology
Life Christian Academy
Bachelor of Arts -
Life Christian Academy
Skills
Staff Management
Collaboration with Clients, Families, and Treatment Teams
Strategic Business Initiatives
Team Leadership
Evidence-Based Therapeutic Crisis Intervention
Advocacy
Evidence-Based Therapeutic Interventions
Navigating High-Pressure Situations
Certification
Foster Parent through StepStone Family & Youth Services of Virginia