Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Continuous Visual Monitor / Medical Administrative
Memorial Hermann Hospital
Houston, TX
09.2024 - Current
Streamlined documentation processes for patient interactions, enhancing care transitions.
Collaborated with diverse teams to optimize patient care protocols, contributing to improved health outcomes.
Oversaw documentation processes, ensuring accuracy in recording patient behavior and incidents.
Streamlined documentation processes for patient interactions to ensure seamless care transitions.
Maintained compliance with HIPAA standards and protected patient privacy during video surveillance operations.
Monitored patient safety conditions and promptly reported changes to nursing staff.
Maintained continuous observation to prevent falls, elopement, and self-harm risks.
Public Health Advisor
City of Houston Health Department
Houston, TX
10.2021 - 10.2023
Developed public health education resources that increased community engagement and awareness.
Forged strategic partnerships with local organizations to improve health program implementation outcomes.
Fostered and fortified strategic partnerships with stakeholders, enhancing collaboration on community health initiatives.
Strengthened partnerships with stakeholders, enhancing collaboration and effectiveness of community health initiatives.
Brand Ambassador/ Infection Control Specialist
Rodeo Dental and Orthodontists
Houston, TX
12.2019 - 02.2021
Built brand awareness through community engagement initiatives and events, enhancing local visibility.
Coordinated with marketing team to successfully implement promotional strategies, increasing audience reach.
Informed potential clients about dental services and benefits, strengthening client trust and loyalty.
Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
Provided valuable feedback to clients regarding consumer reactions, preferences, and suggestions for improvements based on firsthand experience promoting their products.
Leasing Agent/ Consultation
Alpha Barnes Real Estate Investment Services
Houston, TX
03.2016 - 08.2018
Facilitated positive leasing experiences for prospective and current residents by providing outstanding customer service throughout the entire process.
Conducted comprehensive property tours to inform potential tenants about community amenities, pricing structures, and lease agreements.
Coordinated leasing operations to streamline tenant onboarding, covering application processing, background verification, lease documentation, and move-in logistics.
Implemented targeted marketing campaigns and follow-up strategies to improve occupancy rates and attract prospective residents.
Oversaw rental application processing and income verification to uphold property policies and fair housing standards.
Ensured precision in tenant records and lease agreements to support efficient property management operations.
Managed prompt responses to resident inquiries and service requests, fostering a positive living environment.
Supported financial operations by managing rent collection, lease renewals, and resident account inquiries.
Managed communication between maintenance and property management teams to resolve issues promptly and increase resident satisfaction.
Education
High School Diploma -
Evan E Worthing High School
Houston, TX
Associate of Arts - Health And Medical Administrative Services
The College of Health Care Professions
TX
11-2026
Graduate Certificate - Medical Dental- Registered Dental Associate
The College of Health Care Professions
TX
05-2024
Graduate Certificate - Community Health
University of Houston Honors
Houston, TX
05-2024
Skills
Patient monitoring
Crisis intervention
Incident reporting
Project Management
Administrative Duties
Microsoft Office
Time management
Decision-making
Effective communication
Conflict resolution
Patient monitoring
Certification
Community Health Worker Training - 2024 to present
HIPPA - 2023
Fema Training - 2022
Workplace Safety - 2026
Timeline
Continuous Visual Monitor / Medical Administrative
Memorial Hermann Hospital
09.2024 - Current
Public Health Advisor
City of Houston Health Department
10.2021 - 10.2023
Brand Ambassador/ Infection Control Specialist
Rodeo Dental and Orthodontists
12.2019 - 02.2021
Leasing Agent/ Consultation
Alpha Barnes Real Estate Investment Services
03.2016 - 08.2018
Graduate Certificate - Community Health
University of Houston Honors
Graduate Certificate - Medical Dental- Registered Dental Associate
The College of Health Care Professions
High School Diploma -
Evan E Worthing High School
Associate of Arts - Health And Medical Administrative Services