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Driven by a commitment to excellence, I leveraged my expertise in cross-sectional anatomy and exceptional customer service skills at Magellan Health, LLC - National Imaging Associates, Inc. By implementing quality assurance controls and fostering strong client relations, I significantly enhanced diagnostic accuracy and patient satisfaction, contributing to a positive shift in healthcare delivery standards. Imaging Authorizations for specific scans and the ICD-9-10 codes and CPT Codes for diagnosis and procedures. (Example; with \ without contrast, Nuclear Imaging with or without Thallium, Tumor Imaging PET Scans, etc) Patient Service Representative with 6 years of experience in healthcare. Ready to bring 6 years of relevant work experience to this team. Capable Patient Representative dedicated to providing superior support for patients in need of reliable information regarding insurance coverage, finance options and documentation requirements. Well-versed in scheduling and database management functions for streamlined communication and reduced correspondence backlogs. Excels at identifying client needs and concerns to improve engagement strategies and overall service. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty. Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Knowledgeable and dedicated customer service professional with extensive experience in the Medical Imaging Authorizations for 40- 60 different health insurances nationwide (United Health Care, Aetna, Humana, Blue Cross Blue Shield, etc.)
Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success.

Dynamic Lab Manager with extensive experience at the Washington State Department of Health and Services, excelling in team training and development. Proven expertise in blood collection and processing, alongside a strong commitment to quality assurance. Recognized for enhancing lab efficiency and fostering a collaborative environment to achieve outstanding results.

To be a part of company that indulges professional growth which provides challenging and rewarding career while allowing me to utilize my knowledge and skills. Seasoned Medical Imaging Technologist with success in building relationships with patients to produce highest quality images. Highly proficient in interpreting physicians' orders, determining appropriate imaging and maintaining comprehensive patient records. Offering more then 4-years background to growing organization.

SCIENCE | MEDICAL TECHNOLOGY Experienced and ASCP certified Medical Technologist with knowledge in Molecular Diagnostics and CLIA Laboratory practices. Possesses strong leadership skills but also the ability to be a team player with good communication and interpersonal skills. Motivated individual seeking an environment that offers a greater challenge, increased benefits, and the opportunity to advance company efficiency and productivity.

Shamiso Mubatsa

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Radiographer/Medical Imaging Technologist

Radiographer/Medical Imaging Technologist

Radiographer/Medical Imaging Technologist

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Bachelor of Science - Medical Imaging

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Radiographer/Medical Imaging Technologist

Radiographer/Medical Imaging Technologist

Radiographer/Medical Imaging Technologist

Bachelor of Science - Medical Imaging

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