Shamona Heard
Medical
Chicago,IL
Summary
Dynamic and results-driven professional with extensive experience at Lakeshore Obstetrics Gynecology. Proven expertise in vital signs monitoring and patient documentation, complemented by strong communication and problem-solving skills. Committed to maintaining health and safety compliance while ensuring exceptional patient care and satisfaction.
Overview
9
9
years of professional experience
Work History
Manager Cleaner
Shay's Sparkling Cleaning Service
04.2016 - Current
- Assist with commercial and residential properties, cleaning of rooms, floors, appliances, bathrooms or any special accommodations client would desire for their appointments.
- Protective equipment such as gloves, facial masks, assigned up to 5 employees to specific locations, documentation on each client and always ensuring our clients have a complete satisfaction with their properties.
Medical Assistant Phlebotomist
Lakeshore Obstetrics Gynecology
03.2023 - 09.2024
- Conducted daily vitals, blood draws, Body Mass Index (BMI) and Glucose readings, Urinalysis tests, injections, and EKGs when required
- Set appointments for patients and procedures for physicians, documented patient past history
Medical Assistant Oncology Department
Northwestern Hospital
12.2020 - 01.2023
- Assisted Physician and Registered nurses with various duties and procedures with stem cell patients, assisted blood draws for chemo infusion patients, set up for procedures including Bone Marrow retrieval
- Conducted daily routine vitals, venipunctures, EKGs, BMI testing, glucose readings, cleaning of exam rooms, transporting patients, and stocking and inventory of medical supplies
Medical Assistant Toxicologist
Hay Market
09.2019 - 09.2022
- Run and maintain calibration equipment for up to 60 clients per day, conducted urinalysis procedures and documented results for each substance abuse counselor
- Performed daily COVID-19 testing using ID NOW equipment
Plasma Processor
Grifols Biomat
11.2016 - 06.2019
- Interacted with up to 300 patients per day with plasma donations, recorded weight of sample collection, stored plasma inventory for shipment packing within 10-15 minutes of donation
- Maintained active communication with other service departments including the screeners and nurses to ensure accurate documentation and quality control
- Maintained compliance with state and federal regulations provided by the US Food and Drug Administration, On-Site Inspection Agency, and the Clinical Laboratory Improvement Amendments
Education
CPR Certification -
American Heart Association
01.2024
Medical Assistant Certificate -
Illinois School of Health Careers
IL01.2010
High School Diploma -
James H Bowen High School
IL01.1995
Some College (No Degree) - Architectural Drafting
Olive Harvey
Chicago, ILSkills
- Cleaning equipment operation
- Client documentation
- Health and safety compliance
- Inventory management
- Customer relationship management
- Quality control
- Vital signs monitoring
- Blood draw techniques
- EKG administration
- Patient documentation
- Infection control practices
- Medical terminology
- Patient education
- Scheduling appointments
- Laboratory specimen collection
- Lab equipment calibration
- Ear irrigation
- HIPAA compliance
- CPR
- Specimen labeling
- Certified in basic life support (BLS)
- Healthcare software proficiency
- Lab equipment operation
- Emergency response preparedness
- Patient triage
- Stocking supplies
- Medical terminology knowledge
- Medical office management
- Clinical documentation
- Customer service
- Patient-handling equipment
- monitorSuture removal
Languages
- English
Websites
Social Networks
heardshamona199@gmail.com
Timeline
Medical Assistant Phlebotomist
Lakeshore Obstetrics Gynecology
03.2023 - 09.2024
Medical Assistant Oncology Department
Northwestern Hospital
12.2020 - 01.2023
Medical Assistant Toxicologist
Hay Market
09.2019 - 09.2022
Plasma Processor
Grifols Biomat
11.2016 - 06.2019
Manager Cleaner
Shay's Sparkling Cleaning Service
04.2016 - Current
CPR Certification -
American Heart Association
Medical Assistant Certificate -
Illinois School of Health Careers
High School Diploma -
James H Bowen High School
Some College (No Degree) - Architectural Drafting
Olive Harvey
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