Shamona Sanders
Memphis,TN
Summary
Dynamic product demonstrator with proven skills in customer engagement and sales promotion. Committed to enhancing customer experiences through effective communication and adherence to safety standards.
Results-driven custodial supervisor with a strong background in team leadership and quality control. Expertise in training staff and implementing process improvements to ensure high cleanliness standards while fostering a positive work environment.
Detail-oriented quality control inspector known for enhancing product reliability and safety. Strong analytical skills and commitment to maintaining high standards have led to significant reductions in defect rates.
Overview
15
15
years of professional experience
Work History
Product Demonstrator
Club Demonstration Services
Montgomery, AL
07.2025 - Current
- Prepare, present, and sample food items or products to Costco members in an engaging and professional manner.
- Actively promote featured products to increase customer interest and drive sales.
- Set up, maintain, and clean demonstration stations while following strict safety and sanitation guidelines.
- Communicate product features, benefits, and usage instructions clearly to shoppers.
- Maintain accurate inventory of demo supplies and ensure displays remain stocked and visually appealing.
- Provide excellent customer service by answering questions and creating a positive shopping experience.
- Conducted engaging product demonstrations to educate customers on features and benefits.
Custodial Supervisor
Montgomery Public Schools
Montgomery, AL
05.2023 - 06.2025
- Supervised daily custodial operations, ensuring cleanliness and safety standards met across facilities.
- Trained new staff on cleaning techniques and safety protocols to enhance team efficiency.
- Conducted regular inspections to identify maintenance needs and improve facility appearance.
- Managed inventory of cleaning supplies, ensuring adequate stock levels for uninterrupted operations.
- Assisted in implementing environmentally friendly cleaning practices to promote sustainability initiatives.
- Collaborated with maintenance teams to address urgent repairs and uphold facility integrity.
Caregiver Manager
Just For You Caregivers
Memphis, TN
06.2019 - 05.2023
- Provided compassionate care and support to clients in daily living activities.
- Assisted with medication management, ensuring adherence to prescribed schedules.
- Maintained cleanliness and safety of client environments, promoting health standards.
- Collaborated with healthcare professionals to monitor client progress and adjust care strategies.
- Trained new caregivers on best practices for patient interaction and care techniques.
- Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Collaborated with healthcare team members to develop personalized care plans for each client, resulting in tailored support and improved wellbeing.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Managed senior-level personnel working in marketing and sales capacities.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Organized professional development programs for staff, leading to improved performance and skill sets.
Duty Manager
OYO Hotel
Memphis, TN
12.2020 - 11.2022
- Supervised daily operations, ensuring high standards of guest satisfaction and service quality.
- Trained and mentored staff, fostering a collaborative team environment and enhancing performance.
- Implemented process improvements that streamlined check-in/check-out procedures, increasing operational efficiency.
- Monitored inventory levels and coordinated with suppliers to maintain stock availability for hotel operations.
- Resolved guest complaints promptly, maintaining a positive reputation and promoting customer loyalty.
- Oversaw inventory management, ordering supplies as needed to maintain adequate stock levels and minimize waste.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Inspector in Quality Assurance and Quality Control
Hankook Tires
Clarksville, TN
04.2017 - 03.2019
- Conducted inspections of finished products to ensure compliance with quality standards.
- Analyzed test results and identified defects in materials and processes.
- Developed inspection protocols that enhanced product reliability and safety measures.
- Collaborated with production teams to identify areas for improvement in manufacturing processes, leading to a decrease in defect rates.
- Informed management of concerns with production operations.
- Collaborated with production staff to establish and meet quality standards
- Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Performed visual inspections and non-destructive tests where appropriate.
Material Handler
Adecco
Memphis, TN
04.2015 - 02.2017
- Managed inventory control processes to ensure accurate stock levels.
- Operated WMOS, RF gun, Gladiator, and Sorter systems
- Performed picking, packing, tote cleaning, inventory adjustments, and palletizing.
- Managed shipping tasks including weighing and manifesting cartons.
- Applied labels, tickets, and hangers to merchandise.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
- Facilitated smooth warehouse operations, maintaining clean and organized work areas.
Home Health Aide
Turning Point Home Health
Memphis, TN
02.2011 - 02.2017
- Provided personal care services, including bathing, grooming, and dressing for clients.
- Assisted clients with mobility and transfers to enhance independence.
- Assisted elderly, mentally challenged, and handicapped clients with daily living activities.
- Checked vital signs, blood pressure, and blood sugar.
- Provided respite care, light housekeeping, and transportation to appointments.
- Administered medications as prescribed, ensuring adherence to health plans.
- Developed and maintained trusting relationships with clients and families.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Provided transportation and appointments management.
- Developed and implemented care plans for clients.
Packer / Auditor
SIMOS
Memphis, TN
02.2011 - 01.2012
- Packaged products efficiently to meet daily shipping deadlines.
- Ensured accuracy in labeling and inventory management processes.
- Audited packed orders for accuracy and quality.
- Recorded errors and provided feedback to packers.
- Entered data into company databases.
- Completed all assigned tasks promptly, adhering to strict deadlines while maintaining high-quality workmanship.
- Conducted quality control checks, ensuring all outgoing packages met company standards.
- Cleaned and maintained production area and equipment.
- Utilized adhesive labels and other materials to package items.
Picker / Packer
Williams Sonoma
Memphis, TN
11.2010 - 05.2011
- Operated warehouse equipment to efficiently pick and pack orders for shipment.
- Ensured accuracy in order fulfillment by double-checking items before packaging.
- Checked incoming materials against purchase orders.
- Picked and packed customer orders, including gift wrapping.
- Reported discrepancies and ensured accuracy.
- Pulled orders quickly to maintain demanding productivity goals.
- Reduced shipping errors by thoroughly checking each item before packaging for shipment.
- Kept work areas neat, clean and free from debris.
- Picked and packed order items.
- Marked stock with identification tags and labels to outline information such as storage locations.
Education
Business Administration And Management
APUS
Charleston, WV05-2028
Skills
- Quick-learning
- Outgoing personality
- Retail sales
- Customer focus
- Leadership & Team Supervision
- Customer Service & Client Relations
- Time Management & Prioritization
- Quality Control & Inspection
- Inventory & Supply Management
- Safety & Sanitation Compliance
- Problem‑Solving & Decision‑Making
- Computer & Touch‑Screen System Knowledge
Timeline
Product Demonstrator
Club Demonstration Services
07.2025 - Current
Custodial Supervisor
Montgomery Public Schools
05.2023 - 06.2025
Duty Manager
OYO Hotel
12.2020 - 11.2022
Caregiver Manager
Just For You Caregivers
06.2019 - 05.2023
Inspector in Quality Assurance and Quality Control
Hankook Tires
04.2017 - 03.2019
Material Handler
Adecco
04.2015 - 02.2017
Home Health Aide
Turning Point Home Health
02.2011 - 02.2017
Packer / Auditor
SIMOS
02.2011 - 01.2012
Picker / Packer
Williams Sonoma
11.2010 - 05.2011
Business Administration And Management
APUS