Shamone M Wright

- Answer inbound/ make outbound calls

- Assist customers with completing loan / line of credit applications

- Enter customers personal information into system

- Provide great customer service to customer

- Provide customers with loan / line of credit decisions

- Build Rapport with customers

- Secure call by verifying customers personal information

- Verifying customers bank and monthly income

- Send emails to customers

- Notating customers account while on call

- Educate customers on APR

- Educate customer about loan / line of credit products

- Assist / provide customers with pay back options

- Assist customers with personal payment plans

- Assist customers with updating banking information

- Office Duties [filing, faxing, printing, taking calls etc.]

- Helping build foundation for houses

- Building houses for low income families

- Achieved my GED

- Assist with cleaning up community

- Assist with serving food to families

- Assist with enrolling students into program

- Provide students with a mentor

- Provide students with different resources

- Provide students with guidance

- Provide Great Customer Service to each customer

- Accept and Process payment from customer

- Keep work area clean and organized

- Assist customer with any questions they may have

- Ring customers item up

- Provide customers with total amount for all items

- Count money in draw at the beginning and end of shift