Organized and dedicated Administrative Professional with 8+ years of providing exceptional healthcare and administrative services in fast-paced environments. Offering keen attention to detailed and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively and flexibly in independent or team environments.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
College Of Charleston
01.2018 - 05.2023
Coordinated meetings, agendas and notes.
Collaborated with campus and community partners.
Prepared measurable reports.
Organized website content building and management.
Stayed current of changing policies and regulations.
Onboarded and trained new team members.
Selected for search committee within department.
Organized all departmental travel arrangements
Assisted executive director in departmental expansion efforts and management.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Patient Care Technician Psych-ER
Medical University Of South Carolina
06.2021 - 04.2023
Maintained clean and safe environment to promote patient safety and comfort.
Obtained patient vital signs and reported results to staff nurse, noting changes from prior measurements after charting.
Provided daily living assistance various patients.
Briefed team members with patient care updates.
Maintained visual of patients to ensure patient safety.
Assisted nursing team with individualized patient care.
Reported operational error of medical devices and other equipment.
Transported patients between rooms and appointments or testing locations.
Charted patient information within provided secure applications and ensured HIPPA compliance
Provided experiential onboarding to new team members.
Maintained internal and external credential CEUs.
Direct Care Staff Member
Carolina Youth Development Center
10.2019 - 01.2021
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Documented client progress and services performed, reporting changes in client condition to manager and supervisor.
Transported individuals to events and activities, medical appointments, and shopping trips.
Administered medication as directed by physician.
Assisted team members with therapeutic groups to meet individualized treatment plans of residence.
Provided detailed administrative services according to HIPPA.
Maintained Basic Life Support and Crisis Prevention Intervention certifications.
Collaborated with community and state agencies on behalf of the resident and agency.
Managed residential Medication Administration Record (MAR) Sheet.
Ensured living space well maintained according to SCDHEC.
Implemented compliance of SCOHAN regulations and policies.
Behavioral Health Technician
Palmetto Lowcountry Behavioral Health
01.2018 - 11.2018
Built and maintained positive staff relationships to promote teamwork and better serve clients.
Completed documentation for every incident and forwarded to correct personnel for review.
Reported individuals under influence of drugs or alcohol and typical behaviors associated with each.
Performed client intake procedures according to internal standards for new admissions.
Developed and maintained positive relationships with clients to create safe and supportive environment.
Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
Engaged with colleagues in treatment team meetings to promote positive patient treatment outcomes.
Ensured HIPPA compliance.
Maintained Basic Life Support and Crisis Prevention Intervention certifications.
Ensured patient safety and compliance.
Program Assistant
College Of Charleston
03.2017 - 11.2017
Coached students in regards to professionalism.
Conducted student performance reviews.
Performed administrative services.
Ensured FERPA compliance.
Coordinated with team members to ensure student needs were met.
Taught functions of public transit.
Prepared clearly written and formatted documents and reports.
Created and updated records and files to maintain document compliance.
Coordinated and communicated with external stakeholders to support program objectives.
Offered technical support and troubleshot issues to enhance office productivity.
Sorted, opened, and routed mail and deliveries to meet business requirements.
Ordered and distributed office supplies while adhering to fixed office budget.
Lead Behavioral Health Technician
Meridian Behavioral Health Systems
06.2015 - 03.2017
Developed and maintained positive relationships with clients to create safe and supportive environment.
Performed scheduled patient safety checks and documented results to establish patients' well-being.
Developed and coordinated therapeutic groups to meet individualized treatment plans.
Maintained Basic Life Support and Crisis Prevention Intervention certifications.
Demonstrated effective communication and leadership trainings with team members.
Collaborated with community and state agencies on behalf of the resident.
Provided support services during state issued emergencies.
Managed residential Medication Administration Record Sheet.
Ensured team, residents and facility were SCOHAN compliant.
Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
Implemented evidence-based therapeutic interventions to help clients manage mental health difficulties.
Supported patient confidentiality in accordance with HIPAA regulations.
Education
Bachelor of Professional Studies - Healthcare And Medical Service Management
College of Charleston
Charleston, SC
05.2023
Associate of Science - Human Services
Horry Georgetown Technical College
Conway, SC
08.2015
Skills
HIPAA Guidelines
Employee Training
Office Management
Report Analysis
Senior Leadership Support
Mentorship
Travel Administration
Schedule Management
Special Projects
Health Management Information Systems
Event Coordination
Spreadsheet Creation
Budgeting and Expense Reports
Statistical Data Gathering
Accomplishments
College of Charleston BPS Crossing the Cistern Program Outstanding Student - recognized by coordinator for outstanding dedication and academic achievement
College of Charleston Healthcare and Medical Services Management Outstanding Student -recognized by faculty for high academic achievement and contribution to the Professional Studies Program
College of Charleston Mentoring Matters - Mentored students during the academic year to ensure smooth transition to sophomore year.
College of Charleston 2019 Staff Awards Nominee- recognized by team for outstanding administrative dedication beyond duties
Certification
LinkedIn: Project Management: Healthcare Projects
LinkedIn: Responsible AI: Principals and Practical Applications
College of Charleston: Diversity EDU
Code One Training Solutions: Heartsaver Bloodborne Pathogens
Code One Training Solutions: Heartsaver FirstAid CPR AED
Timeline
Patient Care Technician Psych-ER
Medical University Of South Carolina
06.2021 - 04.2023
Direct Care Staff Member
Carolina Youth Development Center
10.2019 - 01.2021
Administrative Assistant
College Of Charleston
01.2018 - 05.2023
Behavioral Health Technician
Palmetto Lowcountry Behavioral Health
01.2018 - 11.2018
Program Assistant
College Of Charleston
03.2017 - 11.2017
Lead Behavioral Health Technician
Meridian Behavioral Health Systems
06.2015 - 03.2017
Bachelor of Professional Studies - Healthcare And Medical Service Management