Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shamonii Hinton

Bronx,New York

Summary

Social worker/Care Coordinator who is creative and has over several years of experience working with clients to manage housing, healthcare, drug use, and mental health issues to support healthy lifestyle choices. Looking to use my knowledge and enthusiasm to promote youth children's growth and development through play, supportive learning environments. knowledgeable about methods that improve welfare and child development. Exceptional planning, ambition, and goal-oriented service that meets the requirements and standards of a multicultural setting. Expertise in upholding discipline and offering the best support to youth in the Special Initiative population. Accomplished Program Manager provides in-depth understanding of developing and implementing organizational strategies. Well-versed in spearheading new initiatives to support functional operations and project completion. Excellent aptitude for financial management, budgeting, procurement and contracting. Proficient in managing logistics analysis, including inventory, and supply chain performance.

Overview

12
12
years of professional experience

Work History

Special Initiative Program Manager

DYCD
NY, NY
03.2013 - Current
  • Managed relationships with community-based and special initiative organizations and partners from city agencies to determine program needs and requirements, maintaining programmatic compliance
  • Maintaining a database for the DYCD Connect/YEPs System to track program results, inform stakeholders, and support programmatic improvement
  • I proposed and created new marketing materials to pique audience interest and diversify services
  • To achieve demanding objectives, I coached team members on productivity techniques, policy revisions, and performance improvement plans
  • Assist with the interviewing of on-boarding staff
  • I also supervise newly hired staff
  • At events hosted by the agency, represented the Department of Youth and Community Development

Health Home Supervisor

Uptown Health Care Management
NY, NY
08.2018 - 01.2019
  • Provided leadership and coordination of various programs using techniques in behavior management and prevention strategies.
  • Monitored and educated clients on medication usage, symptoms and side effects.
  • Educated family members and helped each support clients by improving coping techniques.
  • Provided vocational support services to assist patients in achieving employment goals.
  • Provided transportation assistance for clients who needed help getting to appointments or other necessary locations.
  • Performed outreach activities within the community to promote mental health awareness.
  • Managed scheduling for staff, ensuring adequate coverage during peak times and projects.
  • Addressed and resolved interpersonal conflicts within the team, maintaining a harmonious work environment.
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.
  • Coordinated with other department supervisors to ensure smooth workflow and project alignment.

Care Coordinator

Acacia Network
Bronx, NY
11.2016 - 08.2018
  • The Care Manager for Children's Health/Adults with mental illness Home provides patients advocacy, outreach, education, and care management
  • Skills and competencies required for the position include communication, cultural competence, training professional experiences, and education
  • The activities are tailored to meet the unique needs of the communities
  • The Care Manager for Children's health home works closely to collaborate services to link at-risk youth to services and programs that support that support functioning in the least restrictive community setting
  • The Care Manager works to provide stability for at-risk youth who are chronically ill, underserved, mentally disable, and high inpatient and emergency department utilizer
  • Maintained accurate client records in accordance with agency policies and procedures.
  • Collaborated with interdisciplinary teams to provide comprehensive patient-centered care.
  • Facilitated on-going assessment of patient and family needs and oversaw implementation of interdisciplinary team plan of care.
  • Maintained communication between the family and caregiver and other involved parties regarding the patient's condition.
  • Communicated with patients with compassion while keeping medical information private.
  • Assisted in the development of discharge plans for clients transitioning out of care programs.
  • Conducted initial assessments and evaluations of patient's needs.
  • Developed individualized service plans based on assessment findings.
  • Assessed need for additional staff, equipment and services based on historical data and seasonal trends.
  • Participated in clinical reviews and audits as required by funding sources or regulatory agencies.
  • Maintained records management system to process personnel information and produce reports.

Service Coordinator

Community Access
Bronx, NY
06.2013 - 08.2016
  • The Service Coordinator provides support services to assigned program participants, including assisting with defining personal, vocational and educational goals
  • The Service Coordinator helps program participants using a person-centered model that supports individuals in their recovery, hopes and opportunities
  • As an Service Coordinator, you are responsible for providing recovery oriented support services and outreach to assigned program participants; developing and assisting in implementing service plans determined by goals of program participants, including reviewing service plans with program participants, identifying progress and revising plan as needed; producing and maintaining thorough, accurate and timely documentation, including charts and documentation of interactions with program participants, services provided, important information and/or events; assisting program participants in advocating for quality care received from external service providers, including educating providers on special issues, etc
  • Monitored and educated clients on medication usage, symptoms and side effects.
  • Educated family members and helped each support clients by improving coping techniques.
  • Provided transportation assistance for clients who needed help getting to appointments or other necessary locations.
  • Performed outreach activities within the community to promote mental health awareness.
  • Provided support for individuals struggling with substance abuse in conjunction with mental health issues.
  • Assisted in the coordination of aftercare plans to ensure continuity of care post-discharge.
  • Developed and maintained a therapeutic rapport with patients to facilitate recovery.
  • Assisted clients in developing individualized treatment plans and goals.
  • Provided crisis intervention services to clients facing eviction or homelessness.
  • Guided clients through transition to independent living within community.

Education

Master of Social Work Degree -

Hunter College Silberman School/Mercy College
Dobbs Ferry, NY
01.2018

Bachelor - Health Sciences

Health Science
NY
01.2013

Skills

  • Procurement
  • Program performance analysis
  • Customer service
  • Financial leadership
  • Team leadership and direction
  • Community outreach
  • Problem-solving

Timeline

Health Home Supervisor

Uptown Health Care Management
08.2018 - 01.2019

Care Coordinator

Acacia Network
11.2016 - 08.2018

Service Coordinator

Community Access
06.2013 - 08.2016

Special Initiative Program Manager

DYCD
03.2013 - Current

Master of Social Work Degree -

Hunter College Silberman School/Mercy College

Bachelor - Health Sciences

Health Science
Shamonii Hinton