Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Shamora Burton - Myles

Business Administration
Lombard,IL
Shamora  Burton - Myles

Summary

Systematic Office Manager and Executive Assistant with successful experience in fast-paced office settings. Proven track record of providing exceptional customer service with great people skills. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Responsible, punctual and productive professional who has a self-motivated work ethic to perform effectively in independent or team environments. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Using sound judgment to positively impact company success.

Office Manager and Executive Assistant who posses talents for team building, leading and motivating, as well as excellent relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

14
years of professional experience
4

Certifications

Work History

Regent Surgical Health
Westchester, IL

Office Manager/Executive Assistant
06.2022 - Current

Job overview

  • Project Management
  • Created and maintained project trackers through Excel
  • Executed monthly All-Hands meetings with Powerpoint presentations
  • Oversaw monthly expenses and reporting in SAP Concur
  • Managed office operations
  • Managed and maintained Vice President, Sr. Managers, and office schedules through Outlook
  • Scheduling expert
  • Increased office organization by 50%.
  • Established inventory schedule.
  • Oversaw and managed office inventory by ordering and stocking supplies.
  • Controlled finances to lower costs and keep business operating within budget by 25%.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Managed compliance to keep organization operating within legal and regulatory guidelines.
  • Updated reports, managed accounts, and generated reports for company database.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Established and maintain communication between office vendors and property manager by 75%
  • Coached new hires on company processes while managing employees to achieve maximum production.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Improved safety procedures to promote employee well-being and safety and protect company from potential liability.
  • Organized and executed office events to increase staff morale
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Allocated technology and space for all staff

Renew Church Midwest
Westmont , IL

Worship Director
03.2019 - Current

Job overview

  • Coordinated music and special vocals for worship for 8 services.
  • Recruited volunteers for choirs and worship teams.
  • Write and implemented innovative worship programs and documented worship plans for easy future retrieval.
  • Developed programs for holidays and unique events quarterly.
  • Oversaw budget and programming for worship arts ministry and engaged outside services economically and responsibly.
  • Performed as versatile vocalist and instrumentalist to support inspirational worship services.
  • Set up PowerPoint presentations with lyrics for congregation.
  • Led and inspired worship team members and guided team in following church processes, guidelines and mission.
  • Identified and recruited potential volunteer workers for 2 years.

Good Shepherd's Learning Center
Oak Park, IL

Program Director
05.2016 - 03.2022

Job overview

  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Managed office operations while scheduling appointments for department managers.
  • Maintained computer and physical filing systems and Increased organization by 60%
  • Updated reports, managed accounts and generated reports for company database 5 days per week.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Managed staff payroll
  • Sourced vendors for special project needs and negotiated contracts for 7 events per year
  • Coordinated special projects and managed schedules of 10 employees

Sprouts And Spruce Educational Center
Oak Park, IL

Administrative Assistant
01.2013 - 04.2016

Job overview

  • Provided clerical support, addressing routine and special requirements.
  • Streamlined document processing to improve traceability by 10%.
  • Developed correspondence letters, memos and emails.
  • Interacted with customers by phone, email or in-person to provide information.
  • Completed clerical tasks such as filing, copying and distributing mail.
  • Verified accuracy of business records by consistently updating customer information.
  • Managed data and correspondence to secure information across complex landscapes of organizational departments.
  • Scheduled office equipment repair and maintenance to extend equipment lifespan and prevent unplanned downtime.

Education

Elmhurst University
Elmhurst, IL

BBA from Business Administration And Management
12.2024

University Overview

Coursera
Mountain View, CA

Certificate from Project Management
02.2023

University Overview

College of DuPage
Glen Ellyn, IL

Associate of Arts from Tourism And Hospitality
05.2017

University Overview

College of DuPage
Glen Ellyn, IL

Associate of Arts from Early Childhood Education
05.2016

University Overview

  • Awarded Teacher of The Year
  • Continuing education in ECE
  • Dean's List Spring 2016

College of DuPage
Glen Ellyn, IL

Associate of Arts
05.2012

University Overview

Skills

  • 50 WPM typing speed
  • Outlook Calendar Management
  • Concur Expense Reporting
  • Customer Relations
  • Excellent Written and Verbal Communication
  • Problem-Solving
  • Filing and data archiving
  • Budgeting
  • Powerpoint, Excel and Microsoft Word skills
  • Organizational skills
  • Event Coordination
  • Office Supplies and Inventory
  • Accounts Payable and Receivable

Certification

Microsoft Excel Certification

Timeline

Office Manager/Executive Assistant
Regent Surgical Health
06.2022 - Current
Worship Director
Renew Church Midwest
03.2019 - Current
Program Director
Good Shepherd's Learning Center
05.2016 - 03.2022
Administrative Assistant
Sprouts And Spruce Educational Center
01.2013 - 04.2016
Elmhurst University
BBA from Business Administration And Management
Coursera
Certificate from Project Management
College of DuPage
Associate of Arts from Tourism And Hospitality
College of DuPage
Associate of Arts from Early Childhood Education
College of DuPage
Associate of Arts

Microsoft Excel Certification

Shamora Burton - MylesBusiness Administration