Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shamrean Thompson

Delray Beach,Florida

Summary

More than 24 years’ successful experience in Blood Bank settings. Professionally trained with experience as a Phlebotomist ensuring high standards, demand, and Quality. Dedicated and skilled in technical and clerical work with patient support. Strong ability to communicate clearly and effectively with patients and colleagues. Adapt easily to change and environments. Excellent customer service and computer skills.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Team Leader

One Blood Inc
04.2002 - Current
  • Obtain medical history, perform medical screening procedures ability to make accurate decisions related to donor eligibility
  • Perform double RBC collections on the Alyx Machine.
  • Quickly and effectively solve customer challenges and staff members.
  • Draw blood for Testing, Transfusions, and Research
  • Assist in keeping & following SOPs (standard operating procedures).
  • Maintain quality control and satisfaction records, constantly seeking new ways to improve customer service.
  • Ability to upload and download of daily computer system
  • Assist in the recovery of the donor with adverse reactions.
  • Great ability to input donor information in the computer, Fax \Copy
  • Demonstrate excellent communication skill\Enthusiastic caregiver.

Education

High School Diploma -

Santaluces High
06.1997

Skills

  • CDL Certified
  • Excellent Venipuncture Skills
  • Donor Service Specialist
  • Clerical Skills
  • Excellent Customer Service
  • General Office Skills
  • Administrative Skills
  • Great Computer Skills
  • Office Manager Skills
  • Coordinator\Phlebotomist-Team Leader\Apheresis & Alyx Technician
  • Fast Learner and Highly Dependable

Certification

National Phlebotomy Certified

Timeline

Team Leader

One Blood Inc
04.2002 - Current

High School Diploma -

Santaluces High

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Shamrean Thompson