Summary
Overview
Work History
Education
Skills
Languages
Certification
Accomplishments
Timeline
Generic
Shams Al Ani

Shams Al Ani

Louisville,KY

Summary

Proven leader in security management, adept at developing robust security policies and leading high-performance teams to ensure top-tier safety standards. At JPMorgan Chase/Global Security, significantly enhanced surveillance monitoring and incident investigation processes. Skilled in emergency response coordination and conflict resolution, demonstrating exceptional communication skills and attention to detail.

Resourceful Shift Supervisor known for high productivity and efficient task completion. Skilled in team leadership, inventory management, and customer service excellence. Excel at communication, problem-solving, and adaptability, ensuring smooth operations and positive work environments. Committed to fostering teamwork and meeting operational goals with integrity and reliability.

Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Shift Supervisor

JPMorgan Chase/Global Security
Louisville, KY
04.2022 - Current

• Ensured compliance with safety regulations and legislation at all times.

• Developed and implemented security policies, procedures and practices to protect personnel, property and information asset.

• Supervised security staff on site and provided training as needed.

• Monitored surveillance equipment for suspicious activity.

• Coordinated response to emergencies such as fires, medical situations, or intruders.

• Inspected buildings, grounds and access points regularly to detect any security risks or violations.

• Responded quickly to alarms or other emergency situations in order to ensure the safety or personnel and property.

• Investigated thefts or losses of sensitive materials or data from the premises.

• Assisted with employee terminations by escorting individuals off-site when necessary.

• Maintained team compliance with professionalism guidelines and security team standards.

• Worked efficiently in busy, high-risk settings while maintaining best-in-class standards of excellence for security initiatives.

• Trained new security officers on safety protocols and company standards.

• Completed investigations of security incidents and wrote reports for permanent record.

• Managed a team of security personnel, providing ongoing training and performance evaluations.

• Conducted regular security assessments and audits to identify potential vulnerabilities.

• Prepared and presented reports on security status and incidents to senior management.

• Coordinated with law enforcement and emergency responders during security incidents.

• Developed and updated policies to keep employees safe from violence and harassment in workplace.

• Interviewed and hired security personnel with strong skill sets and expertise.

Security Officer

Securitas Security Services USA
Louisville, KY
03.2018 - 04.2021
  • Secured personnel and premises by inspecting buildings and patrolling property.
  • Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
  • Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
  • Operated x-ray and body scanning equipment to prevent prohibited items from being carried onto premises.
  • Investigated all reported incidents of theft or vandalism on premises.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
  • Completed incident reports to record security or loss prevention incidents.
  • Operated communication systems between officers stationed throughout the facility.
  • Provided friendly and professional assistance to employees, visitors and customers.
  • Responded to alarms and conducted investigations as required.
  • Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
  • Confirmed visitor identification prior to granting entry into the building.
  • Checked for safety hazards and took corrective action when necessary.
  • Escorted individuals requiring personal protection to provide safe transport to specified locations.
  • Patrolled crowds during events to preserve order and promote security.
  • Explained security protocols to employees and guests to promote readiness for emergency situations.
  • Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
  • Searched individuals and baggage for weapons and other prohibited items.
  • Identified suspicious activity to determine appropriate response.
  • Participated in training sessions to stay up-to-date on current security trends and best practices.
  • Addressed problems quickly and reported clear information while working under minimal supervision.
  • Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
  • Maintained accurate logs of all security related activities.
  • Searched bags manually to identify prohibited items and contraband.
  • Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
  • Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
  • Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
  • Reported safety hazards for remediation response.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Completed day-to-day duties accurately and efficiently.

Shift Supervisor

Allied Universal Security Services
Louisville , KY
01.2016 - 03.2018
  • Cultivated performance-based and collaborative culture by recognizing achievements and excellent teamwork.
  • Assigned tasks to team members based on their strengths and skill sets.
  • Monitored security and enforced loss prevention strategies during shift.
  • Enforced company policies, answered coworkers' questions and trained new personnel.
  • Managed daily workflow and scheduled staff for adequate coverage.
  • Conducted training in equipment operations and safety procedures, briefing employees of hazards associated with work.

• Trained new security officers on company post orders.

• Monitored surveillance equipment for suspicious activity.

• Responded quickly to alarms or other emergency situations in order to ensure the safety of personnel and property.

• Coordinated with law enforcement and emergency responders during security incidents.

Education

High School Diploma -

Central High School
Louisville, KY
06-2016

Some College (No Degree) - Medical Assistant

Jefferson Community And Technical College
Louisville, KY

Skills

  • Surveillance monitoring
  • Security policy development
  • Incident investigation
  • Emergency response coordination
  • Conflict resolution
  • Performance evaluation
  • Communication skills
  • Attention to detail
  • Daily incident reporting
  • Fraud prevention
  • Employee performance evaluation
  • Emergency Response
  • Security team leadership
  • Employee schedule coordination
  • CPR certified
  • First Aid certified

Languages

English
Professional
Arabic
Professional

Certification

  • CPR certified.
  • First Aid certified.

Accomplishments

  • Officer of the month 2021.
  • Supervisor of the year 2023.

Timeline

Shift Supervisor

JPMorgan Chase/Global Security
04.2022 - Current

Security Officer

Securitas Security Services USA
03.2018 - 04.2021

Shift Supervisor

Allied Universal Security Services
01.2016 - 03.2018

High School Diploma -

Central High School

Some College (No Degree) - Medical Assistant

Jefferson Community And Technical College
Shams Al Ani