Shamshad Hajizada
Lebanon,TN
Summary
Results-driven professional with experience in organizational management, administrative support, and data analysis, complemented by a background in employment counseling and vocational development. Proven ability to develop and implement programs, lead teams, and drive results. With a strong foundation in public service and a Master's degree in Public Service Management, I excel at assessing needs, developing strategic plans, and providing support to achieve organizational goals. I'm excited to leverage my skills and experience to contribute to a dynamic organization, and drive a positive impact.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Employment Specialist
Catholic Charities
Nashville, Tennessee
02.2022 - 09.2025
- Developed tailored employment plans based on individual client assessments and needs.
- Conducted workshops on employment skills, interview techniques, and workplace readiness.
- Facilitated job fairs to enhance employer engagement and recruitment efforts.
- Provided one-on-one coaching to improve client confidence and employability skills.
- Identified barriers to employment and devised strategies for overcoming challenges.
- Researched local training opportunities to support client career objectives.
- Created and maintained accurate records of client progress towards goals in a timely manner.
- Placed individuals in jobs based on skills, abilities and interests.
Administrative Assistant
US Embassy
Kabul, Afghanistan
11.2019 - 08.2021
- Company Overview: Kabul, Afghanistan.
- Kabul, Afghanistan.
- Developed filing systems to enhance document retrieval efficiency.
- Supported event planning efforts for embassy functions and community outreach initiatives.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Conducted research on various topics as requested by management.
Member of Analysis and Assessment
IECC (Independence Electoral Complaints Commission)
Kabul, Afghanistan
01.2017 - 11.2019
- Company Overview: Kabul, Afghanistan.
- Kabul, Afghanistan.
- Worked with cross-functional teams to achieve goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Recognized by management for providing exceptional customer service.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
Education
Master of Public Service Management -
Cumberland University
Lebanon05.2025
BA -
Kabul University
Kabul, Afghanistan12.2017
Skills
- Employment coaching
- Community engagement
- Project management
- Event planning
- Job development
- Employment law
- Career pathway guidance
- Job placement
- Motivational strategies
- Training coordination
- Case management
- Resource development
- Personnel engagement
- Negotiation
- Willingness to learn
- Complex Problem-solving
- Excellent communication
- Microsoft office
- Training and development
- Promotion coordination
- Organizational development
Community Service
- Member, Analysis and Assessment at IECC (Independence Electoral Complaints Commission), Kabul, Kabul, Afghanistan
- Administrative Assistant, US Embassy, Kabul, Kabul, Afghanistan
- Member, Afghan Hope Community, Kabul, Kabul, Afghanistan
- Voluntary Interpreter, Silom Health Clinic, Nashville, TN
- Voluntary Services, Virginia Immigrant Camp, Washington, DC
- Member, Afghan Association of Nashville, Nashville, TN
Projects
A comparative study of the constitution of Afghanistan and United States of America, Current
Certification
- Healing for the Healer, Healing Trust workshop, 01/23
- Human Rights Training, US Institute of Diplomacy and Human Rights, 04/22, Washington, DC
- Positive Discipline of Children and Child Rights in the context of Islam & UNCRC, 09/12
- Life Skills Workshop, Department of Peace and Conflict Studies (NCRP), 11/12
- National Center of Policy Research Seminar and Monograph Writing, Kabul University, 2018
- Media Law & Policy Summer School, Afghanistan Center at Kabul University (ACKU), 05/18
Recent Speaking
Only together Nashville refugee conference, Storyteller, Selected
Timeline
Employment Specialist
Catholic Charities
02.2022 - 09.2025
Administrative Assistant
US Embassy
11.2019 - 08.2021
Member of Analysis and Assessment
IECC (Independence Electoral Complaints Commission)
01.2017 - 11.2019
Master of Public Service Management -
Cumberland University
BA -
Kabul University