Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shamsiddin Saleem

West Palm Beach,FL

Summary

With a proven track record at Sago Palm ReEntry, I excel in maintaining pristine environments and enhancing facility safety, demonstrating exceptional attention to detail and strong problem-solving abilities. My expertise in floor maintenance and collaborative teamwork has significantly contributed to improved operational efficiency and satisfaction levels among facility users. Food service professional with extensive experience in preparing and serving meals, ensuring customer satisfaction, and maintaining sanitary standards. Recognized for collaborative spirit and reliability in high-paced settings. Possesses strong skills in food safety protocols and efficient service delivery. Personable and reliable individual with passion for providing exceptional customer service and ensuring pleasant dining experience. Understands food safety standards and proper sanitation techniques, with skills in multitasking and maintaining clean and organized workspace. Committed to contributing to positive team environment and ensuring customer satisfaction. Developed skills in fast-paced environments, including high-level customer service and efficient task management. Adaptable and quick to learn, with ability to thrive in new and diverse settings. Seeking to leverage these abilities in new field to drive positive outcomes and continuous improvement. Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Overview

3
3
years of professional experience

Work History

Food Service Worker

Sago Palm ReEntry Center
06.2022 - 11.2024
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Promoted a positive work environment through effective communication with colleagues and supervisors.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
  • Developed and maintained positive relationships with customers to enhance service.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Delivered exceptional service by promptly addressing customer concerns and special requests.
  • Learned other teammates' work tasks to train as backup.
  • Operated dishwashing and sanitizing equipment according to manufacturer instructions.
  • Set up and broke down food service lines quickly to maintain service flow.
  • Enhanced customer satisfaction by maintaining a clean and organized dining area.
  • Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
  • Achieved consistent compliance with health department regulations through diligent adherence to policies and procedures.
  • Assisted in inventory management, ordering supplies, and minimizing food spoilage.
  • Participated in regular trainings to stay current on industry best practices and trends.
  • Developed rapport with customers, fostering loyalty, repeat business, and positive word-of-mouth referrals.
  • Assisted in menu development to cater to wider variety of dietary preferences.
  • Fostered positive dining atmosphere by offering exceptional customer service.
  • Maintained accurate records of food temperatures to ensure safety standards were met.
  • Collaborated with kitchen staff to plan and execute special events without hitches.
  • Increased repeat business with high standards of food quality and service.
  • Improved team morale by organizing regular staff meetings and feedback sessions.
  • Improved dining experience by maintaining clean and organized eating area.
  • Enhanced customer loyalty, remembering regulars' names and orders.
  • Prepared variety of menu items following specific recipes to ensure customer satisfaction.
  • Boosted customer satisfaction, promptly addressing and resolving complaints.
  • Conducted daily equipment checks to ensure operational efficiency.
  • Reduced food preparation times by organizing workstations effectively.
  • Ensured compliance with health and safety regulations by conducting regular kitchen inspections.
  • Streamlined checkout process, reducing wait times for customers.
  • Implemented waste reduction strategies, contributing to cost savings.
  • Trained new staff on proper food handling and customer service techniques for better onboarding.
  • Optimized food presentation to enhance customer dining experience.
  • Managed inventory levels to prevent shortages and reduce waste.
  • Enhanced team efficiency with streamlined food preparation processes.
  • Cleaned and organized kitchen, dining and service areas.
  • Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
  • Monitored food quality and freshness throughout day.
  • Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
  • Greeted customers and answered inquiries regarding menu items and specials.
  • Demonstrated knowledge of menu items and corresponding ingredients.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Adjusted food preparation methods in accordance with customer requests.
  • Portioned and wrapped food to place directly on plates for service to patrons.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
  • Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
  • Leveraged hand-held trays and buffet carts to serve food and beverage items to guests.
  • Observed diners to respond to additional requests and determine when meal completed.

Custodian

Sago Palm ReEntry Center
05.2022 - 11.2024
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Kept building spaces premises clean inside and outside.
  • Maintained a well-organized supply closet for easy access to necessary tools.
  • Replaced and refilled paper towel and toilet paper dispensers for users convenience.
  • Moved furniture for cleaning and set up for special events.
  • Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
  • Followed safety protocols and safe use of protective gear to prevent injury to self and others.
  • Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
  • Collaborated with other custodial staff to complete larger projects efficiently and effectively.
  • Responded quickly to emergency situations such as spills or leaks, minimizing damage and ensuring safety.
  • Upheld high standards of cleanliness in outdoor spaces through regular trash removal, sweeping, and landscaping duties.
  • Ensured a healthy learning environment with thorough daily cleaning of classrooms, restrooms, and common areas.
  • Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
  • Checked in and stocked inventory throughout facility.
  • Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
  • Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Reported damages and hazardous conditions to management for further action.
  • Supported event setup and tear-down, contributing to successful school functions.
  • Reduced waste through efficient use of cleaning supplies and equipment.
  • Cleaned equipment and machinery to maintain in optimum working condition.
  • Assisted in inventory management to ensure adequate supplies were always available for custodial needs.
  • Participated in ongoing training opportunities to stay up-to-date on best practices in facilities maintenance.
  • Contributed to positive first impressions with meticulous upkeep of entrance areas and walkways.
  • Increased efficiency by conducting routine inspections on custodial equipment and performing necessary maintenance tasks.
  • Reported vandalism or other damage to property to supervisor.
  • Streamlined facility maintenance by promptly addressing minor repairs.
  • Maintained cleanliness in high-traffic areas, contributing to positive public image of facility.
  • Increased efficiency in cleaning routines by implementing color-coded microfiber system.
  • Assisted in achieving higher satisfaction levels among facility users, responding quickly to cleanliness and maintenance requests.
  • Streamlined communication with management regarding maintenance needs, leading to quicker resolution times.
  • Streamlined waste management processes, promoting recycling and sustainability efforts.
  • Enhanced building safety by conducting regular security checks and reporting potential hazards.
  • Enhanced community comfort by maintaining outdoor areas, including sidewalks and parking lots, free from debris and snow.
  • Contributed to reduction in complaints related to facility maintenance, regularly inspecting areas for upkeep.
  • Improved facility appearance with meticulous floor waxing and carpet cleaning.
  • Fostered safer environment by promptly addressing spillages and potential slip hazards.
  • Improved operational efficiency by organizing storage areas for easy access to cleaning supplies and tools.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Used power scrubbing and waxing machines to scrub and polish floors.
  • Operated buffers and burnishers to clean and polish floors.
  • Assisted with special facility events by preparing rooms, installing decorations, and transporting supplies.
  • Identified repair needs and major maintenance concerns, and escalated issues to management.
  • Used organic-based chemicals to disinfect floors, counters and furniture.
  • Used hand trucks or manually lifted supplies, equipment and heavy furniture.

Education

Medical - Adult 1st Aid/CPR/AED-r.21

Polk State College
Winter Haven, FL
11.2023

Osha 29 CFR 1910.178 - Forklift Safety Operator

Riviera Beach Justice Service Center
Riviera Beach, FL
09.2022

Boynton Beach High
Boynton Beach, FL
2004

Skills

  • Cleaning and sanitizing
  • Work independently
  • Responsible and dependable
  • Customer service
  • Floor cleaning and buffing
  • Team collaboration
  • Time management
  • Attention to detail
  • Problem-solving
  • Work prioritization
  • Sanitation techniques
  • Skilled housekeeper
  • Damage reporting
  • Facility opening and closing
  • Waste disposal
  • Work orders
  • Floor polishing
  • Preventive Maintenance
  • Room setup and breakdown
  • Groundskeeping
  • Maintenance
  • Physical stamina
  • Employee training
  • Client communication
  • Inventory management
  • Chemical handling
  • Facilities maintenance
  • Building maintenance
  • Furniture moving
  • Hazardous chemicals handling
  • Policy and procedure enforcement
  • Basic repairs
  • Safe chemical disposal
  • Facility maintenance
  • Crew supervision
  • Emergency response
  • Timely paperwork completion
  • Lawn mowing
  • Restroom cleaning
  • Multitasking and organization
  • Reliability and punctuality
  • Yard maintenance
  • Health and safety compliance
  • Window cleaning
  • Equipment operation
  • Trash removal
  • Verbal and written collaboration
  • Waste and recycling management
  • Floor scrubbers and polishers
  • Excellent communication skills
  • Floor maintenance
  • Janitorial procedures
  • Strong work ethic
  • Sweeping and mopping
  • Trash collection and removal
  • Productivity and time management
  • Adaptable and flexible
  • Restroom servicing
  • Decision-making
  • Trash collection
  • Safety standards and protocols
  • Checklists and recordkeeping
  • Conscientious and Detail-oriented
  • Flexible schedule
  • Floor polishing and buffing
  • OSHA compliance
  • Basic mathematics

Timeline

Food Service Worker

Sago Palm ReEntry Center
06.2022 - 11.2024

Custodian

Sago Palm ReEntry Center
05.2022 - 11.2024

Medical - Adult 1st Aid/CPR/AED-r.21

Polk State College

Osha 29 CFR 1910.178 - Forklift Safety Operator

Riviera Beach Justice Service Center

Boynton Beach High

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Shamsiddin Saleem