Shamya Debrow
Chesapeake,VA
Summary
Dedicated to creating welcoming atmosphere and ensuring customer satisfaction. Developed valuable skills in fast-paced retail environment, including excellent customer service and maintaining accurate cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.
Overview
3
3
years of professional experience
Work History
Cashier
Harris Teeter
10.2023 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries and product selection to enhance shopping experience.
- Maintained accurate cash register operations, ensuring balanced drawers at end of shifts.
- Collaborated with team members to achieve daily sales goals and improve service quality.
- Trained 8 new cashiers on checkout procedures and customer service protocols effectively.
- Upheld store cleanliness and organization standards to create inviting shopping environment.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Enhanced customer loyalty by participating in rewards program enrollment.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Built relationships with customers to encourage repeat business.
FOH Team Member
Chic-Fil-A
08.2022 - 11.2022
- Maintained cleanliness and organization of front-of-house areas to enhance guest experience.
- Assisted in food and beverage preparation with a speed of service at 2 minutes, ensuring adherence to safety and quality standards.
- Handled cash transactions accurately, balancing the register at the beginning and end of each shift.
- Adapted quickly to changing priorities in fast-paced environment while remaining focused on tasks.
- Supported inventory management by restocking supplies as needed throughout shifts.
- Engaged with customers to gather feedback, contributing to continuous improvement initiatives.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Provided excellent customer service by greeting and assisting guests with inquiries.
Education
Associate of Science - General Studies
Tidewater Community College
Norfolk, VA06-2026
High School Diploma -
Hickory High School
Chesapeake, VA06-2023
Skills
- Customer service expertise
- Employee training
- Detail-oriented approach
- Proven reliability and trustworthiness
- Effective multitasking
- Consistent professional integrity
- Emotional resilience
- Effective time management
- Efficient cash transactions
- Exceptional customer service
Accomplishments
- Trained and mentored 8 employees.
- Achieved Employee of the Month through effectively helping with Service Excellence.
Languages
English
Native or Bilingual
Interests
- Watching Movies and TV Shows
- Gym Workouts
- Music
- Dancing
- Video Gaming
- Reading
- Drawing and Painting
- Photography
- Baking
- Cooking
Timeline
Cashier
Harris Teeter
10.2023 - Current
FOH Team Member
Chic-Fil-A
08.2022 - 11.2022
Associate of Science - General Studies
Tidewater Community College
High School Diploma -
Hickory High School