Shamya King
Newport News,VA
Summary
Driven by a results-focused approach, I leveraged team collaboration and innovative thinking at TCOM to enhance operational efficiency and support eco-friendly initiatives. My experience spans from improving customer satisfaction at AT&T through effective communication, to streamlining processes at Walmart, demonstrating a blend of customer focus and manufacturing acumen, significantly contributing to corporate goals.
Overview
8
8
years of professional experience
Work History
Team Assembler
TCOM
Elizabeth City, NC
05.2022 - 06.2024
- Followed safety protocols while operating machinery.
- Participated in regular team meetings to review performance metrics, share best practices, and discuss potential areas for improvement.
- Enhanced team communication through regular updates and progress reports, ensuring all members were informed of project status and expectations.
- Supported company-wide initiatives such as eco-friendly manufacturing practices and community engagement activities, contributing positively to overall corporate reputation.
Online Shopper
Walmart
Elizabeth City, NC
04.2021 - 05.2022
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Developed expert knowledge of products, enabling accurate guidance for customer purchases.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Consistently met deadlines and quality goals for accuracy and timeliness.
Sales Representative
AT&T
Kitty Hawk, NC
04.2019 - 05.2022
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Team Member
Target
Washington
10.2016 - 03.2018
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Education
High School Diploma -
Northeaster High School
Elizabeth City, NC06.2018
Skills
- Team Collaboration
- Manufacturing
- Innovative thinking
- Customer Focus
Timeline
Team Assembler
TCOM
05.2022 - 06.2024
Online Shopper
Walmart
04.2021 - 05.2022
Sales Representative
AT&T
04.2019 - 05.2022
Team Member
Target
10.2016 - 03.2018
High School Diploma -
Northeaster High School