Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Shamyia Owens

Snellville,GA

Summary

Highly organized Front Desk Receptionist with exemplary multitasking, time management, and customer service skills. Responsible professional willing to go the extra mile to assist others with solving problems.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Assistant Teacher/ Front Desk

Kids In Motion Academy
07.2023 - 01.2024
  • Increased student engagement by incorporating hands-on activities and group projects into the curriculum.
  • Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
  • Collaborated with colleagues to develop cross-curricular lessons, promoting interdisciplinary learning among students.
  • Established positive relationships with parents through effective communication, fostering parental involvement in their children's education.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Increased guest retention by maintaining a welcoming and organized reception area.

Cashier/Customer Service Representative

Big Lots
11.2021 - 07.2023
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.

Cashier/Certified Crew Trainer

Bojangles' Famous Chicken 'n Biscuits
08.2020 - 07.2021
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.

Education

High School Diploma -

Shiloh High School
Snellville, GA
05.2023

Skills

  • Oral Communication
  • Lesson Planning
  • Adaptability
  • Written communication
  • Classroom management
  • Inventory Control
  • Administrative Support
  • Office Organization
  • Meeting Scheduling
  • Scheduling Appointments
  • Proficient in [Software]
  • Word Processing

Certification

CPR AND FIRST AID CERTIFIED

Languages

English
Native or Bilingual

Timeline

Assistant Teacher/ Front Desk

Kids In Motion Academy
07.2023 - 01.2024

Cashier/Customer Service Representative

Big Lots
11.2021 - 07.2023

Cashier/Certified Crew Trainer

Bojangles' Famous Chicken 'n Biscuits
08.2020 - 07.2021

High School Diploma -

Shiloh High School

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Shamyia Owens