Shan Hong
Bremerton,WA
Languages
Chinese (Mandarin)
Limited Working
Spanish
Limited Working
Summary
Talented Logistics/Culinary Management Specialist with detail-oriented and hardworking approach to keeping goods flowing efficiently. Highly dependable and forward-thinking team player. With 4 years of experience in supervisory, project management and, problem solving. Skilled at data analysis and organization, streamlining operations for increased processing, functionality and, optimizing business profitability. Dedicated to solution-oriented problem-solving and effective employee training. Well-qualified inventory manager proficient in handling complex customer issues and promoting positive experiences. Efficiency-driven and organized with team-oriented mentality and dedication to customer satisfaction, business goals and sales excellence. Skilled in coordinating documentation. Expert in resolving complex issues and developing strategies to improve cost-effectiveness. Willingness to take on added responsibilities to meet the team goals.
Overview
10
10
years of professional experience
Work History
Logistics Management Specialist
Uss Nimitz, Us Navy
02.2019 - Current
- Achieved team goals by guiding over 500 employees in coordinating and deploying best practices.
- Analyzed over 500,000 customer requirements and provided customized logistics solutions.
- Demonstrated knowledge working with government data bases.
- Handled over 500 pages of high-volume paperwork monthly and collaborated with administrators to resolve invoicing and ordering problems.
- Implemented systems and procedures for accurate data collection and reporting.
- Managed $10,000 USD/day $300,000 USD/month
- Strategized best methods and tactics for efficient storage and handling of materials.
- Validated $10,000 USD daily in inventory and updated systems using handheld devices.
Culinary Management Specialist
Uss Nimitz, Us Navy
02.2019 - Current
- Conducted daily inspections of food preparation and dining facilities to verify compliance with health and safety regulations.
- Established food preparation procedures and guidelines to promote meal consistency and quality.
- Managed delivery of fresh rations in Us Navy Nuclear Air Craft Carrier for over 5,000 personnel daily.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
- Trained and mentored over 500 new staff members in kitchen safety, sanitation and cooking techniques.
- Took inventory of supplies and maintained accurate stock records to minimize losses and support supply ordering.
- Worked closely with front-of-house staff to facilitate excellent customer service.
- Managed and maintained multitude of industrial equipment worth over $500,000 USD. Ensuring safety of equipment and personnel.
Assistant Manager
Bao Bao's Hibachi And Sushi
03.2014 - 09.2019
- Completed 100's of regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Developed 1,000's of loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Education
US Navy Culinary School - Professional Military Knowledge
United States Navy
Fort Lee, VA02.2020
High School Diploma -
Windsor Central High School
Windsor, NY07.2019
Skills
- Confidential Security Clearance
- Customer Service
- Database Management
- Ability to negotiate and problem-solve
- Food Stock, Supply, Restaurant Management
- Presentation skills
- Materials Handling
- Networking and build relations
- Resolving Problems
- Organization and time management skills
- Quality Assurance And Auditing
- Effective Communication
Timeline
Logistics Management Specialist
Uss Nimitz, Us Navy
02.2019 - Current
Culinary Management Specialist
Uss Nimitz, Us Navy
02.2019 - Current
Assistant Manager
Bao Bao's Hibachi And Sushi
03.2014 - 09.2019
US Navy Culinary School - Professional Military Knowledge
United States Navy
High School Diploma -
Windsor Central High School
Employment History
- Assistant Manager of Family Business 2014-2019
- Work Center Supervisor in 2 Officer Mess 2019-2022
- Work Center Supervisor in Chiefs Mess 2022-2023
- Work Center Supervisor in General Mess Nights 2022-2023
- Inventory Manager For General Mess 2022-2023
Awards and Accomplishments
- Good Conduct Medal
- NEY Award 2020 The Captain Edward F. Ney Award for food-service excellence is given to the best US Navy galleys among those that earn a five-star rating from a Navy evaluation team. Established by the Secretary of the Navy and the International Food Service Executives Association (IFSEA)
Awards
US NAVY Awards
- Good Conduct Medal
- NEY Award 2020 The Captain Edward F. Ney Award for food-service excellence is given to the best US Navy galleys among those that earn a five-star rating from a Navy evaluation team. Established by the Secretary of the Navy and the International Food Service Executives Association (IFSEA)
References
References available upon request!
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