Shan Leslie

• Ensured proper functioning of surgical equipment through regular inspections, maintenance, and troubleshooting as needed.
• Contributed to a decrease in surgery complications by effectively anticipating surgeon needs and responding promptly to requests for assistance or equipment.

Strengthened teamwork within surgical unit through open communication channels among peers, supervisors, and other healthcare professionals involved in patient care processes.

• Upheld hospital policies and procedures by staying informed about changes and updates, ensuring consistent quality care across the CVOR unit.
• Supported optimal patient recovery through meticulous post-operative care and monitoring.
• Maintained compliance with industry regulations by following strict guidelines for documentation, reporting, and patient confidentiality in all aspects of work performance.
• Assisted surgeons in complex CVOR procedures, ensuring a smooth workflow and positive patient outcomes.
• Collaborated with surgical teams to develop innovative approaches for surgical procedures, optimizing patient care.
• Utilized strong problem-solving skills for effective troubleshooting during unexpected intraoperative challenges.

• Alleviated administrative burdens on healthcare providers by scheduling follow-up appointments and coordinating referrals to specialists as needed.
• Collaborated with healthcare providers to create comprehensive medical reports for better decision-making and optimal patient outcomes.
• Streamlined physician workflow by transcribing detailed clinical notes during patient encounters.
• Ensured compliance with HIPAA regulations by maintaining strict confidentiality of sensitive patient information at all times.
• Enhanced patient safety by maintaining a sterile surgical environment and adhering to strict protocols.
• Maintained high infection control standards.
• Improved team communication through active participation in pre-and post-operative discussions, resulting in better patient outcomes.
• Assisted surgeons in complex procedures, ensuring efficient completion and minimized complications.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Performed medical records management, including filing, organizing and scanning documents.
• Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
• Obtained client medical history, medication information, symptoms, and allergies.
• Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
• Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.

• Demonstrated strong surgical knowledge and understanding in a variety of specialties including Gynecology, Urology, General, Spine, Orthopedics, Podiatry, Endoscopy and Pain Management
• Performed Endoscopy Procedures including collecting and preparing specimens during procedures
• Verified proper equipment functioning and performed daily safety checks
• Sterilized and prepared surgical operating room instruments and equipment before and after procedures
• Assisted with preparing, transferring, positioning, and draping patients
• Performed intra-operative management of assigned surgical procedures and anticipated needs of the surgeon
• Coordinated with Materials Manager to ensure all sterile supply and suture needs were met
• Precepted and oriented new employees and medical students as needed
• Developed and implemented office policies to ensure a smooth running practice and better patient experience.
• Acted as a liaison between physicians, staff, and patients, resolving any conflicts or concerns in a professional manner to maintain a positive practice environment.
• Leveraged marketing strategies to increase visibility within the local community, attracting new patients while retaining existing ones.
• Optimized workflow processes for greater efficiency, allowing more time for direct patient interaction and care.
• Enhanced staff communication and collaboration with regular team meetings and training sessions.
• Improved patient satisfaction by streamlining the appointment scheduling process.
• Supported clinical staff in providing high-quality care by managing administrative functions efficiently so they could focus on delivering excellent medical services.
• Coordinated staff schedules to maintain optimal coverage during peak hours while reducing overtime costs.
• Reduced patient wait times by optimizing appointment schedules and improving front desk efficiency.
• Oversaw daily operations of the medical practice, ensuring adherence to industry standards and regulations.