Detail-oriented financial professional with solid background in tax accounting and proven track record of accurate financial reporting and compliance. Effectively managed tax filings, ensuring adherence to regulatory requirements. Demonstrated expertise in tax software and strong analytical skills.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Owner
Shana Bickel, CPA
01.2011 - Current
Establish and grow independent CPA practice
Perform all cash management activities
Prepare and file quarterly payroll tax returns for small businesses
Perform monthly accounting service for small businesses utilizing Quickbooks
Reconcile bank and credit card statements
Record accurate journal entries
Prepare and file individual and corporate income tax returns utilizing UltraTax
Research and Advise clients on tax and financial positions
Provide exceptional, timely client-specific customer service
File articles of incorporation for new businesses
Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Category Manager, Tax Expert
eHow Experts
11.2013 - 05.2015
Manage the Tax Category online-chat platform
Hire, train, supervise, and review tax expert’s answers to customer inquiries
Provide constructive feedback to experts regarding their customer service skills and the accuracy of the solution provided to the customer
Communicate and suggest to upper-level management improvement processes for the platform
Provide exceptional, timely client-specific customer service with all tax questions including 1040, 1120 and 1120S, 1065, 1041, 706 and 709 questions
Office Manager
Fitness Forever of Sarasota, Inc.
01.2002 - 01.2013
Prepare and file quarterly and annual federal tax returns and federal and state unemployment tax returns
Process payroll including the transfer of monthly federal tax deposits for FICA, social security and Medicare taxes
Record cash receipts in remittance log and record cash disbursements in ledger
Reconcile, prepare statement and deposit cash receipts at bank
Invoice clients and track accounts payable
Perform all cash management activities
File articles of incorporation for Fitness Forever of Sarasota
Establish SEP retirement plan
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.